Localisation Head of Operations - (4 Month FTC)
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Who We Are
We love the film industry. We love the ability of film to take your imagination away from daily life, to excite, to provoke, to engage and to entertain. We are excited to be playing our part in bringing the magic of cinema into people's lives.
We are a vibrant, engaged, talent-driven agency where our staff feel empowered, ideas are encouraged, and outstanding work is rewarded. We nurture bright, passionate, innovative, and ambitious people.
DMS is a trusted partner for our clients, delivering consistent quality and engaging audiences worldwide. Founded in 2002, based in London with offices in Los Angeles, Sydney, and Toronto, and part of the AKA Group.
The Role
This role oversees the daily production of localisation work, ensuring efficient workflows, timely delivery, and high quality across all departments. It involves close collaboration with Client Services and Operations to meet global client needs.
Responsibilities
* Own the day-to-day localisation production, maintaining smooth workflows and high standards
* Manage resources across localisation teams globally
* Coordinate with Client Services to align on priorities and deadlines
* Maintain internal workflows and policies, including security procedures
* Oversee recruitment, onboarding, and training of staff
* Lead onboarding for new clients and territories
* Optimize hardware and software tools in collaboration with IT and Operations
Efficiency and Management
* Ensure operational efficiency and effective resource utilization
* Train and cross-train team leads and staff
* Identify and implement new procedures, workflows, and technologies
Reporting
* Manage team leaders and report to senior management
* Handle resource, capacity, and budget reporting
Requirements
* Expertise in post-production operations
* Experience managing multi-shift, multi-geography teams
* Active interest in the film industry
* Over 5 years of relevant industry experience
* Knowledge of online and broadcast video formats
* Strong organizational, problem-solving, and communication skills
* Ability to build stakeholder relationships
* Willingness to go the extra mile
Additional Details
* Seniority Level: Director
* Employment Type: Full-time
* Job Functions: Management, Manufacturing
* Industries: IT Services and Consulting
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