Job summary Are you looking for a career within HR? Are you passionate about working with people? If so, we would like to hear from you. We are looking for a reliable and flexible individual to join our Human Resources Team in Scarborough. You will find this role positively challenging and rewarding, with an opportunity to get involved in a wide variety of tasks throughout the full employee life cycle. Haxby Group is a large GP Practice business with surgeries in York, Hull, and Scarborough employing a vast range of individuals from Salaried GPs to Patient Services Advisors. We have a newly developed People Plan and our culture is positive, compassionate, and inclusive. As a member of the HR team, you will play a key role in delivering the projects throughout the plan to make Haxby Group a great place to work. Main duties of the job In the role, you will be supporting our Management and Partnership team with the delivery of a professional HR service. Your day-to-day tasks may include: Recruitment administration Interviews Onboarding of new starters to the organisation Overseeing the leaver process Sickness and absence management Maintaining an up-to-date employee records system Assist with various workforce reports and databases Giving appropriate HR advice and support to Managers and employees in line with business policy and procedures We provide a HR service both face to face and remotely to all of our sites and establishments and therefore, please note that a reasonable amount of travel will be required in this role. About us We are a leading primary care organisation that delivers high quality care from GP practices in York, Hull and Scarborough. Innovative and committed, we are at the forefront of developments within our field. We are well organised and deliver high quality care with a range of friendly and supportive staff. Selection for Interview process If you are applying through NHS Jobs, you will notice you are asked if you would like a guaranteed interview as part of the Two Tick disability scheme. Whilst this is an admirable government initiative, please be aware we are not signed up to this scheme. This is a question on the NHS jobs application form which is outside of our own control. Our own process ensures we consider candidates on the merit of their application only and we do not ask any questions regarding a disability as part of our selection process. Date posted 22 October 2024 Pay scheme Other Salary £12 an hour Contract Permanent Working pattern Full-time, Flexible working Reference number A1803-24-0016 Job locations Lawrence House Medical Centre 1 Belgrave Crescent Scarborough North Yorkshire YO11 1UB Burnbrae Medical Practice 445 Holderness Road Hull HU8 8JS Gale Farm Surgery Front Street Acomb York YO24 3BU Haxby & Wigginton Health Centre The Village York YO32 2LL Kingswood Medical Centre 10 School Lane Kingswood Hull HU7 3JQ Job description Job responsibilities You must work at all times within your own competence and use your own judgement, knowledge and common sense in your day-to-day activities. Undertake a range of recruitment duties including collating application forms for short-listing, sending out interview offers, preparing for interviews, requesting employment references, and sending offer of employment letters to successful candidates. You will participate in the interview process ensuring to adhere to organisational policies and best practice. Ensure the appropriate pre-employment checks are made for all prospective employees, which will include Occupational Health, Disclosure Barring Service clearance and professional registration. This will involve distributing the appropriate documentation to prospective employees and chasing up the return of these forms prior to individuals commencing employment. Assist with the employee life cycle, including responding to flexible working requests etc. Assist in the employee departure process, including responding to resignation letters and assisting with reference requests. Provide cover for the HR Managers which includes providing a reception service covering both telephone enquiries and greeting visitors to the HR department. Be a point of contact for managers, team leaders, employees, and members of the public, giving appropriate advice and answering a range of queries. This may include current status of advertised jobs, the administrative arrangements for the recruitment and selection process, basic advice on pay and terms & conditions of service e.g. annual leave entitlements. Undertake a range of HR health and safety risk assessments with employees, ensuring to feedback to the HR Manager and Line Manager as required. Assist the HR Manager in maintaining and updating electronic HR records. This will include inputting new starters, leavers, changes of address, working hours etc in a timely and accurate manner on to the HR systems and sending the appropriate information to the payroll team. Assist with the monthly payroll amendments process. Assist in the setting up of meetings and collating appropriate documentation as required. Assist the Head of HR Operations and HR Manager in producing various workforce information reports as required such as recruitment, absenteeism, and turnover. Operate as a team player to ensure that knowledge, information, and research are shared to enable the HR team to develop and provide a consistently high quality, cohesive, professional, and proactive service. Ensure that the practice telephones are answered according to the telephone guidance and that messages are forwarded to the appropriate person accurately and in a timely manner. Assist the Partners will the collation and signing of partnership documents. Ensure that the current filing system and online HR system is kept up to date. Undertake photocopying/scanning. At certain times this can be volume photocopying/scanning. Job description Job responsibilities You must work at all times within your own competence and use your own judgement, knowledge and common sense in your day-to-day activities. Undertake a range of recruitment duties including collating application forms for short-listing, sending out interview offers, preparing for interviews, requesting employment references, and sending offer of employment letters to successful candidates. You will participate in the interview process ensuring to adhere to organisational policies and best practice. Ensure the appropriate pre-employment checks are made for all prospective employees, which will include Occupational Health, Disclosure Barring Service clearance and professional registration. This will involve distributing the appropriate documentation to prospective employees and chasing up the return of these forms prior to individuals commencing employment. Assist with the employee life cycle, including responding to flexible working requests etc. Assist in the employee departure process, including responding to resignation letters and assisting with reference requests. Provide cover for the HR Managers which includes providing a reception service covering both telephone enquiries and greeting visitors to the HR department. Be a point of contact for managers, team leaders, employees, and members of the public, giving appropriate advice and answering a range of queries. This may include current status of advertised jobs, the administrative arrangements for the recruitment and selection process, basic advice on pay and terms & conditions of service e.g. annual leave entitlements. Undertake a range of HR health and safety risk assessments with employees, ensuring to feedback to the HR Manager and Line Manager as required. Assist the HR Manager in maintaining and updating electronic HR records. This will include inputting new starters, leavers, changes of address, working hours etc in a timely and accurate manner on to the HR systems and sending the appropriate information to the payroll team. Assist with the monthly payroll amendments process. Assist in the setting up of meetings and collating appropriate documentation as required. Assist the Head of HR Operations and HR Manager in producing various workforce information reports as required such as recruitment, absenteeism, and turnover. Operate as a team player to ensure that knowledge, information, and research are shared to enable the HR team to develop and provide a consistently high quality, cohesive, professional, and proactive service. Ensure that the practice telephones are answered according to the telephone guidance and that messages are forwarded to the appropriate person accurately and in a timely manner. Assist the Partners will the collation and signing of partnership documents. Ensure that the current filing system and online HR system is kept up to date. Undertake photocopying/scanning. At certain times this can be volume photocopying/scanning. Person Specification Physical Requirements Essential Able to undertake the requirements of the post. Personal Qualities and Attributes Essential A desire to work in a HR Administration role. A supportive, adaptable, and flexible team member. Be self-motivated and enthusiastic. Highly motivated and reliable. Commitment to personal development. Manage own time and workload well. Desirable Ability to encourage ideas, initiative, and innovation in others. Other Essential Able to work at the desired times. Good attendance record Car driver/clean licence due to frequent need to travel. Desirable Flexibility of hours for cover. Qualifications and Experience Essential A good level of formal education including GCSE Maths and English at level 4-9 (C-A). Experience of working with IT and Microsoft packages including word, excel and power point and databases. Some relevant experience in an office environment. Understand and observe strict confidentiality. Desirable Experience of working within a Human Resources administration role. A Business Administration or Customer Service qualification. Skills Essential Effective communication skills i.e., verbal, and non-verbal, listening, giving and receiving feedback, ability to empathise, ability to adapt communication style according to people's needs. Customer service skills, e.g. communication, problem solving to facilitate working relationships with employees and external individuals. Organisation and time management skills, in order to meet deadlines and ensure work is managed in a timely manner. Work well under pressure, e.g. prioritise tasks to achieve deadlines. Ability to use initiative and work autonomously. Understanding of, and commitment to, equality, diversity, and inclusion. Desirable Problem solving skills/ability to think of suitable solutions to day-to-day problems that may arise. Person Specification Physical Requirements Essential Able to undertake the requirements of the post. Personal Qualities and Attributes Essential A desire to work in a HR Administration role. A supportive, adaptable, and flexible team member. Be self-motivated and enthusiastic. Highly motivated and reliable. Commitment to personal development. Manage own time and workload well. Desirable Ability to encourage ideas, initiative, and innovation in others. Other Essential Able to work at the desired times. Good attendance record Car driver/clean licence due to frequent need to travel. Desirable Flexibility of hours for cover. Qualifications and Experience Essential A good level of formal education including GCSE Maths and English at level 4-9 (C-A). Experience of working with IT and Microsoft packages including word, excel and power point and databases. Some relevant experience in an office environment. Understand and observe strict confidentiality. Desirable Experience of working within a Human Resources administration role. A Business Administration or Customer Service qualification. Skills Essential Effective communication skills i.e., verbal, and non-verbal, listening, giving and receiving feedback, ability to empathise, ability to adapt communication style according to people's needs. Customer service skills, e.g. communication, problem solving to facilitate working relationships with employees and external individuals. Organisation and time management skills, in order to meet deadlines and ensure work is managed in a timely manner. Work well under pressure, e.g. prioritise tasks to achieve deadlines. Ability to use initiative and work autonomously. Understanding of, and commitment to, equality, diversity, and inclusion. Desirable Problem solving skills/ability to think of suitable solutions to day-to-day problems that may arise. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Haxby Group (Scarborough) Address Lawrence House Medical Centre 1 Belgrave Crescent Scarborough North Yorkshire YO11 1UB Employer's website https://www.scarboroughcentralgp.nhs.uk/ (Opens in a new tab)