The post holder will provide support within the IT Desktop delivery Team in line with the FT strategic objectives and quest for continual improvement in delivering a best in class ICT service to its customers. The Desktop Engineer role is to support and maintain all operational activities of the IT desktop technical environment and the operational services it provides to its customers, as well as provide support for IT solutions that enhance critical business operations. The post holder will report to the Desktop Delivery Manager and collaborate directly with other members within the team and department. The engineer is also expected to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the trust and its customers.