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Director Sales and Events, Cambridgeshire
Client:
Graduate Hotels
Location:
Cambridgeshire, United Kingdom
EU work permit required:
Yes
Job Reference:
c9746cb09024
Job Views:
91
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
RESPONSIBILITIES
* To lead and manage the Sales and Events department to its fullest potential, ensuring the current and future needs of the business are met.
* To own all accounts in your area of remit & to actively maintain relationships with key local customers.
* To ensure that effective processes are in place for the recruitment, induction, training, and development of all sales & events Team Members.
* To set and monitor effective targets for sales & events Team Members and manage team performance.
* To target new business opportunities for the hotel.
* To manage key internal and external stakeholders.
* To create and implement effective planning in line with the commercial strategy.
* To manage negotiations and contracting through Delphi, Lanyon, Cvent, and RFP processes.
* To play an active part in supporting the team to convert key opportunities as and when required.
* To play an active part in networking with the M&L and Graduate Sales Team & Global Accounts Managers to increase awareness of the hotel's needs and objectives and drive inbound business.
* Participate in sales initiatives such as client workshops, roadshows, trade missions, and tradeshows as and when required.
* Ensure the team arranges all details of events to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, and VIP services.
* Reviews demand calendar and pricing and establish actions to fill the gaps in need periods.
* Monitor budget and drive upsell products and services.
* Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
* Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increased volume, food and beverage and banquet sales.
* Ensures all bookings and account management activity is recorded in Delphi.
WHAT WE ARE LOOKING FOR FROM YOU
* Strong Hotel Sales and Events experience at Director level (A minimum of 3 years is a must).
* Ability to use and train Opera and Delphi.
* 5 years of management experience in recruiting, training, and developing people.
* Excellent communication and presentation skills.
* Experience in delivering strategies and working with targets.
* Strong experience in hospitality forecasting, pricing, and inventory control.
* Strong analytical skills to understand key business indicators and competitive trends.
* Strong customer relationship management skills and ability to negotiate.
* Knowledge of revenue management and account profitability, and RFP.
* Proficient in using CRM, MS office software applications, including M.S. Office, Excel, PowerPoint etc.
* This is an on-property role - 5 days a week.
THE PERKS
* Company Discount on rooms plus free night stays each year
* Generous recommend a friend scheme
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
* Access to a 24/7 Employee Assistance Program
* Discounts on the hotel food & beverage
* Recognition incentives
* Team Member Events
* Complimentary meal on duty in the Team Member canteen
* Parking for cars, mopeds, scooters, and bicycles
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