Employer: Wates Group
Location: Redditch, Worcestershire, United Kingdom
Salary: Competitive
Closing date: 9 Jan 2025
Sector: Operations and Facilities Management
Role: Manager
Contract Type: Permanent
Hours: Full Time
The Vacancy
Here at Wates, we have an opportunity for an Operations Manager to join our Living Space Planned team in the Midlands area. This role will focus on projects within the social housing sector, so ideally, we are looking for someone who has experience in a similar field.
You will be managing a team of Project Managers and Site Managers to provide a first-class service to our clients and a sustainable, growing operational service in the Planned Maintenance Division.
The role is to act as the interface between the various clients at monthly review meetings and to deliver all contracts to an extremely high standard, ensuring KPIs and Health & Safety are maintained to the clients' expectations and Wates' high standards at all times.
Key Accountabilities
1. Responsible for all regional delivery; building and maintaining an effective and motivated team.
2. Lead the division with an operational and commercial mindset, ensuring the team is aware of contract obligations and how they can always influence profitability.
3. Ensure that all projects are set up with company governance maximized, production control in place, and productivity regularly monitored.
4. Develop relationships with all key clients to ensure each contract runs in accordance with the brief and the clients' high expectations. Attend all client progress meetings, providing feedback, progress, and all KPI data as requested.
5. Procure work by maintaining and developing contacts in the industry and being directly involved in the strategic thinking applied to the Unit's tenders.
6. Work with all key supply chain partners, ensuring all Operating Framework compliance details are in place before the commencement of any projects.
7. Monitor and approve financial forecasts, ensuring the best cost planning information is provided.
8. Drive compliance and operational excellence throughout the division at all levels.
To be successful in the role, you will already be in an operational leadership role and have experience in successfully managing maintenance teams and projects, being accountable for all disciplines from the bidding stage to design and planning through to handover, all within time and budget.
We are looking for the ability to lead and influence at all levels to deliver outstanding results, successfully develop relationships to create future opportunities, and have a proactive approach to risk management and value-add.
Work for Wates
Wates is one of the UK's leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:
1. Thriving places - working with customers, partners, and communities to create places that are more sustainable, inclusive, and full of opportunity.
2. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners.
3. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognized as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favorably due to an offending background.
Company
We employ almost 4,000 people, working with a range of clients and partners from across the public and private sectors.
At Wates, we are driven by our purpose of working together to inspire better ways of creating the places, communities, and businesses of tomorrow. We need the right people from whatever background to help us make this happen and are always looking for talented people from all walks of life to reflect the diverse communities where we work.
Inclusion and Diversity
We are committed to building an organization that is more representative of the communities we serve, offering equality of opportunities to diverse talent and an inclusive work environment where this talent thrives.
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