Join Our Team as an Operations Manager Kent (based in services across Kent) - £55,000 - £60,000 pa, dependent on experience
Are you passionate about making a difference in the lives of others? Are you a practiced problem-solver, a dynamic leader and a strategic thinker? Do you have a proven track record in effective social care management across multiple sites, and a commitment to delivering high-quality care?
If this describes you then our newly launched post of Operations Manager could be for you!
We are seeking a highly experienced, knowledgeable and dedicated person to join our dynamic team and deputise for the Head of Operations, Quality, Care and Compliance!
ABOUT US: At The Kent Autistic Trust we provide exceptional care services to our community and have won multiple awards for our work. Our mission is to enhance the quality of life for the people we support while supporting our staff team. We believe that great leadership is key to success, and we are looking for someone who shares our values and vision., Deputise for the Head of Operations, Quality, Care and Compliance including as designated safeguarding lead.
- Hold CQC registration and responsibility for our services delivering the regulated activity of Personal Care.
- Line manage, coach and develop service managers to a high standard.
Oversee the daily operations of a range of care services, ensuring compliance with regulatory standards, policy, key legislation and best practices.
Develop and implement policies and procedures to enhance service delivery and quality standards.
Collaborate with health and social care professionals, utilising your knowledge of The Care Act.
Monitor and evaluate the quality of care provided to people we support, making improvements as needed, with support from our Quality and Compliance and PBS Team.
Provide data and reports to Head of Operation, Quality, Care and Compliance
Oversee recruitment, training and staffing with support from our HR and Recruitment Team and manage performance evaluations to ensure a skilled and compassionate team.
Maintain relationships with people we support, families, and external partners to promote our services and foster trust., Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.
Bachelors degree in healthcare management, nursing, or a related field.
Proven experience in multi-site management and coaching.
In depth understanding and application of healthcare regulations associated legislation and best practices.
Excellent communication, organizational, and interpersonal skills.
Compassionate approach with a genuine desire to improve the lives of others.
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
The chance to make a meaningful impact in the lives of the people we support and the community.
We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:
Paid DBS Check
33 days holiday
Company Sick Pay after 12 months service
Death in Service Benefits
Long Service and Contribution Recognition Awards
Pension (after 3 months)
Employee Assistance Programme, with counselling services
Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
Discounted Gym Membership
Financial Well-being Scheme (loans and savings)