Summary
Yunex Traffic are seeking someone to join their dynamic and resourceful Field Services team. The successful candidate will undertake a Level 3 Business Admin Apprenticeship, participating in a wide range of administrative tasks, e.g. answering the telephone, dealing with queries, filing documents, booking courses, record keeping and sending emails.
Wage
£16,000 a year
Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:00 - 16:30 To be eligible for this apprenticeship, you must live in Surrey. This is a hybrid role and will also require you to work from our depot in Crawley 2 to 3 days per week.
37 hours 30 minutes a week
Start date
Tuesday 26 August 2025
Duration
2 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
This is a varied role including but not limited to supporting the Field Service Team.
You will provide support to the team including:
* Providing support to the Field Services team and completing tasks designated by the Administration function of the team
* Assist in the upkeep of spreadsheets, emails and other data administration
* Booking courses and record keeping for the team
* Email correspondence with internal and external colleagues
* Liaise with sub-contractors and customers directly
Where you’ll work
Unit 1
The Brunel Centre, Newton Road
Crawley
RH10 9TU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
JGA LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* This programme allows people to develop their skills, knowledge and behaviours through group learning as well as in the work place doing on the job training
* The role overview of a Business Administrator Apprentice would be supporting and engaging with different parts of the organisation and interacting with internal and external customers
* You will complete a portfolio as you work towards a Level 3 Diploma in Business Administration
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4)
* Math (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Team working
* Creative
* Initiative
* Callaboration
Other requirements
To be eligible for this apprenticeship, you must live in Surrey. This is a hybrid role and will also require you to work from our depot in Crawley 2 to 3 days per week.