Job summary
Are you an Enterprise Resource Planning (ERP) Service Manager looking for a new opportunity?
If so, Dstl Digital is recruiting for an Enterprise Resource Planning (ERP) Service Manager to be responsible for the day-to-day operational management and running of an Oracle system. You will have oversight of implementing service changes.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
Job description
In this role you will:
* Respond to customer needs and ensure that technical change is communicated and managed, with appropriate governance.
* Analyse reports, recognising trends and providing resolutions to issues.
Safety at Dstl
* You must appreciate and be responsible for the health and safety of yourself and others.
* You will use safe working practices ensuring that you and your colleagues report any unsafe practices, big or small. You are empowered to stop work where you feel it is unsafe.
* You will follow safety guidelines, respecting and contributing to a strong Dstl safety culture.
Leadership
As a leader in Defence you will help shape, role model and bring to life the ‘One Defence’ mindset that will enable us to deliver our vision and strategic objectives. Your leadership style must be inspiring, confident and empowering. Working at every level of our organisation to break down silos, unite teams and create a culture that is trusting, collaborative, innovative, diverse and inclusive.
You will have:
* Knowledge and experience working on an Oracle ERP Service.
* Effective communication skills including the ability to effectively influence and challenge when required.
* Experience of working with customers, suppliers and colleagues.
Important Information
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
* Managing a Quality Service
* Leadership
* Communicating and Influencing
* Changing and Improving
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
* Financial: An excellent pension scheme starting from 26% employer contribution. In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
* Flexible working: Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
* Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
* Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
* Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
* Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid.
* Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
* Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
* Pension: Alongside your salary Defence Science and Technology Laboratory contributes a minimum of £10,197 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Things you need to know Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
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