We are looking for a Medical Secretary to join the Ear, Nose and Throat Team at York Hospital. Our successful candidate will work as part of a team taking a lead role in providing a full and comprehensive PA and secretarial service to designated Consultants and their teams. Provide a full and comprehensive personal assistant/secretarial service to Consultants and full clinical team members Accurately transcribe complicated dictation with complex medical terminology Compose letters as appropriate and undertake transcription of dictation Take, write and distribute both formal and informal minutes associated with departmental/directorate meetings where applicable Receive and process all incoming mail, bringing this and other relevant matters to timely attention of the medical staff and taking appropriate action, escalating issues to the relevant clinician as needed Triage calls, being the first point of contact, dealing sympathetically with people who may be bereaved, distressed or angry, using tact, persuasion and discretion. Assessing priorities. Demonstrate excellent organisational skills with the ability to work both independently and as part of a team, prioritising workload, cope with multi-tasks and work to deadlines Provide Line Management support to the Assistant Medical Secretary and Audio Typist. Our Benefits We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage. A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. For further details / informal visits contact: Name: Carrie Ann Reeve Job title: Service Manager Email address: Carrie-ann.reevenhs.net Telephone number: 01904 724777