We are recruiting for a permanent Customer Service Assistant to speak both Dutch and English.
**These positions are Hybrid for London and surrounding areas**
Main Purpose of role:
* Responding to English and Dutch emails, answering English and Dutch calls,
* Dealing with customer quires on our system and translating replies from English to Dutch and Dutch to English.
* To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Dutch.
* You will be communicating directly with customers on the phone, by email, social media and live web chat.
* You will handle communications from customers enquiries,
* Updating customer details (address, payment methods),
The Multilingual Consultant will report into the Dutch Team Leader.
You should have:
* A natural ability to communicate and empathise
* A confident and professional manner
* A real willingness to help a customer with their challenge
* The desire to have fun at work!
Salary: £11.80 per annum + benefits
Commission: Uncapped commission structure rewarded for...