At a glance:
Roles Available: Customer Deliver Hub Driver- Driver Trainee, Installer & Technician
Position: Permanent
Location: South Central (Southampton)
Salary: Please note from 01/04/25 the expected starting rates for a Customer Delivery Hub, Driver Trainee will be £28,646 (Annual), Installer will be £32,149 (Annual) & Technician will be £34,353 (Annual).
Please note: Due to the nature of these roles, we require all applicants to be over 18 to apply.
Driver Trainee's Key Responsibilities:
* Be an ambassador for the John Lewis brand with great customer service as your number one priority.
* Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
* Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
* Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
* Keeping up to date with new products and technologies to perform your role at your best.
* Maintaining a safe working environment.
Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills/Experience You'll Need as a CDH Driver Trainee:
* UK B-Category manual driving licence with no more than 6-points.
* Have great verbal communication skills both over the phone and face to face.
* Good understanding of technology and an interest in installation.
Desirable Skills/Experience You Can Bring to the Driver Trainee Role:
* Previous experience of installation and customer delivery driving.
Driver Installer's Key Responsibilities:
* Being an ambassador for the John Lewis brand with great customer service is your number one priority.
* Load up your lorry with the day's deliveries working alongside the warehouse team.
* Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
* Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
* Keeping up to date with new products and technologies to ensure you perform your role at your best.
* Maintaining a safe working environment.
Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills/Experience You'll Need as a CDH Driver Installer:
* Manual C1 UK driving licence (with a maximum of 6 points).
* DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card.
* Previous experience driving a 7.5-tonne vehicle.
* Previous experience in a customer-facing role.
* Great verbal communication skills both over the phone and face-to-face.
* Good understanding of technology.
Desirable Skills/Experience You Can Bring to the Installer Role:
* Installation and disconnection of white goods.
* TV installation.
* Assembly of a flat pack.
Driver Technician's Key Responsibilities:
* Being an ambassador for the John Lewis brand with great customer service is your number one priority.
* Coach, develop and assess your delivery driver colleagues and give them the knowledge they need to perform at their best and represent our brand.
* Load up your lorry with the day's deliveries working alongside the warehouse team.
* Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
* Installing a variety of products (including wall-mount TVs, integrated appliances, hard-wired appliance installations). This will be completed efficiently and quickly for our customers and demonstrate how they work once installed.
* Keeping up to date with new products and technologies to ensure you perform your role at your best.
* Maintaining a safe working environment.
Please note this role requires heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills/Experience You'll Need as CDH Driver Technician:
* Manual C1 UK driving licence (with a maximum of 6 points).
* DCPC (Drivers Qualification Card) and Tachograph Card.
* Previous experience driving a 7.5-tonne vehicle.
* Previous experience in a customer-facing role.
* Great verbal communication skills both over the phone and face-to-face.
* Good understanding of technology.
Desirable Skills/Experience You Can Bring to the Technician Role:
* Experience in-home delivery and installation of electrical and furniture products.
* Experience with electrical installations, (including integrated appliances) and wall-mount TVs.
* Installation and disconnection of white goods.
* TV installation.
* Able to evidence the skills, knowledge and ability to complete the replacement of domestic light fittings, accessories and cooking appliances.
* Assembly of flat pack.
#J-18808-Ljbffr