Applications Support Specialist – Pharmacy
Band 7, Full Time, Permanent
The post holder will be part of the Application Support Team and serve as the technical Digital Services lead for pharmacy, maintaining the electronic prescribing system (Oracle Millennium) across the Trust. They will work with relevant groups to ensure system alignment with agreed plans.
They will manage Chemocare for chemotherapy prescribing, overseeing data management, system maintenance, upgrades, and training. Additionally, they will be responsible for the pharmacy stock control system and other pharmacy-related applications, ensuring effective data control, monitoring, and user support.
Providing cross-site training and guidance, the post holder will support pharmacy and clinical staff in the safe, effective, and cost-efficient use of pharmacy applications and prescribing systems.
A pharmacy background with strong IT skills is essential to resolve medication build issues while meeting user needs and SLAs. The post holder must complete required training and examinations to gain access to CRS Millennium’s maintenance tools if not already certified.
Proposed Interview Date - TBC
Provide training, support and guidance for pharmacy and clinical staff to ensure safe, clinically effective and cost-effective use of the pharmacy applications and prescribing systems by:
Contribute towards the continuous improvement of the service offered by the Clinical Application Team
Being responsible for ensuring that all staff are appropriately trained to use the pharmacy systems and the trusts electronic prescribing system
Assessing staff’s competency on the use of these systems
Responsible for writing, reviewing and maintaining the pharmacy SOPs on the afore mentioned systems including training procedures and competencies assessment
Developing and implementing strategies to meet the training needs of all staff in relation to Digital Services
Identifying own training needs
Responsible for own continual professional development
Support the Principal Digital Pharmacist in defining and implementing medicines management systems policies and support the development of the pharmacy service in parallel to this.
Support the Principal Pharmacist – Haematology & Technical Services in running the electronic chemotherapy prescribing programme.
Responsible for the review and development of departmental and trust wide procedures in relation to Electronic Prescribing and Medicines Administration – in conjunction with the appropriate system leads.
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
This advert closes on Thursday 13 Feb 2025