Office
Key duties and requirements include:
* Developing and maintaining great relationships with Landlords, Tenants, and Contractors
* Ensure the Tenant and Landlord experience is exceptional
* Managing all aspects of asset management and lettings performance across the portfolio
* Provide initial and ongoing training to all team members
* Review and audit asset management and portfolio performance
* Run compliance reports on a weekly basis
* Manage & Support Asset Managers with utility management
* Build & maintain effective working relationships with the central teams
* Managing in-tenancy legal notices when required
* Introducing and educating new legislation requirements and HMO licensing to Landlords when required
* Support asset managers with investment advice on landlords' current and new portfolios
* Complaints Handling
* Proactively create and convert new landlord and investor leads
* Network to create opportunities
* Manage the marketing and advertising of the portfolio
* Manage marketing events alongside Marketing Manager
* Audit Lettings Spreadsheet and branch performance
* Deliver weekly lettings reports to the Operations Manager
* Carry out regular landlord meetings
* Audit inspection process and reports
* Deliver monthly 1-2-1s
* Staff reviews and annual appraisals
* Set Lettings KPIs and review on a monthly basis with the Operations Manager
* Review the branches' monthly profit and loss reports with the Operations Manager
* Responsible for organising office compliance, cleaning and upkeep
* Responsible for office cars, cleaning, organising MOTs, tax and repairs
* Responsible for organising the ordering of office refreshments
Essential skills:
* Excellent organisational skills
* Excellent communication skills in order to provide a high-quality service to all customers
* The ability to see a job through from start to finish
* Experience in Lettings (preferred)
* Self-motivated and ability to work on own initiative
* Ability to prioritise workload and work to deadlines
* Flexible and adaptable in approach to work
Additional information
Details
● Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
● Driving licence required and personal car preferred
Think you are a good fit? Apply below now
Email (Required)
Phone (Required)
Your CV (Required) Max. file size: 16 MB.
I agree to the GDPR consent form (Required)
#J-18808-Ljbffr