Field Service Coffee Engineer – Northampton
Job Type: Full-time, Permanent (Monday to Friday, daytime only, weekend cover on rota – 1 in 4)
Salary: £30,000 - £35,000 DOE + Bonus & Overtime
About the Role:
Are you a hands-on engineer with a passion for problem-solving? We're looking for a Field Service Engineer to install, maintain, and repair coffee equipment across our diverse customer base. Every day will be different, blending scheduled maintenance with reactive repairs, all while ensuring top-tier customer service.
What You'll Be Doing:
Installing, servicing, and repairing coffee equipment
Managing a mix of planned maintenance and reactive callouts
Working autonomously to plan your day efficiently
Ensuring compliance with safety and legislative standards
Monitoring and managing spare parts stock to optimize our First Time Fix rate
Collaborating with a supportive technical team—help is always just a call away!
Full training provided + ongoing development to keep your skills sharp!
What We're Looking For:
Previous experience in a technical, field-based role (coffee machine or vending experience a plus!)
Strong problem-solving skills and a proactive approach
Full UK driving license
Excellent customer service and communication skills
Benefits:
Service vehicle
Private pension
Private medical cashback scheme
Employee assistance programme
Staff discounts
About Marble...