Account Director POS - £65,000-£75,000 – Greater London
The Account Director will lead and grow a portfolio of Health & Beauty clients, delivering innovative marketing campaigns and POS activations. This client-facing role requires strong experience with brands and retailers, a solid understanding of 3D POS print and manufacturing, and the ability to manage briefs, budgets, and team performance.
Key Responsibilities
* Maintain a deep understanding of all activities across assigned accounts.
* Proactively drive account growth by monitoring client budgets and overall performance.
* Accurately forecast revenue across all client accounts in a timely manner.
* Oversee account team activities with a focus on high-quality internal briefings and the successful execution of key campaigns.
* Ensure the account team adheres to the commercial framework and contractual agreements of each client.
* Lead quarterly and annual reviews, incorporating agreed Continuous Improvement Initiatives.
* Report on service delivery using KPIs and SLAs to measure performance and outcomes.
* Promote awareness of the agency’s capabilities and strengths, encouraging client visits to key sites.
* Support the development of team members through regular appraisals, one-to-ones, mentoring, coaching, and succession planning.
* Act as the primary escalation point for resolving client issues efficiently.
* Build and maintain strong relationships with clients and external partner agencies.
* Foster positive collaboration with internal departments including Creative, Structural, Production, Despatch, and Accounts.
* Stay up to date with emerging industry trends and shifts in market conditions to inform client strategy and service delivery.
Key Requirements
* Over 10 years’ experience in account management, working directly with brands and retailers on creative solutions for semi-permanent POS linked to printed production.
* Proven track record as an inspirational team leader, skilled in motivating teams and bringing out their best.
* Strong interpersonal skills, with the ability to build and maintain positive relationships both internally and externally.
* Highly organized, with the ability to plan and prioritize effectively to meet client and business objectives.
* Commercially astute, with a strong understanding of how to drive both revenue and profitability.
* In-depth knowledge of 3D POS print production processes and materials.
* Results-driven with a proactive, “can do” attitude and a commitment to delivering work to the highest standards.
* Able to work efficiently under pressure while maintaining exceptional attention to detail.
* Technically proficient, with solid IT skills across Microsoft Word, PowerPoint, and Excel.
* Communicates clearly and concisely, providing direction and setting clear objectives.
To find out more, please apply today!
Source is passionate about providing a working environment that is welcoming, supportive, and equitable for all. We seek individuals from the widest talent pool and aim to best represent the communities in which we operate. We are committed to ensuring our recruitment processes are fair to all applicants, regardless of their background and personal characteristics, and we actively encourage diverse and underrepresented talent to apply for vacancies with us.
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