Non-College Work-Study, Computer Lab Assistant UHD Northwest Campus
Job Description - Non-College Work-Study, Computer Lab Assistant UHD Northwest Campus (STU001853)
Description
* Monitors the operation of the general computer lab and assists with software installations if needed.
* Greets students as they come into the general computer area and provides first-tier user support to students and faculty.
* Provides data entry for the Help Desk Ticketing System.
* Performs opening and/or closing procedures.
* Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
* Must have good telephone etiquette and good customer service skills.
* Must be a self-starter in exercising initiative and have the ability to get things done by performing daily tasks effectively.
* Solve basic routine Software and Hardware issues as necessary.
Qualifications
* *** MUST BE A UHD STUDENT ***
* Must be able to work the evening shift (4 pm to 9 pm) and/or split shift.
* Must have some knowledge of software skills.
* Experience requirements: Less than one year.
* Must provide a resume and current UHD class schedule.
Required Attachments by Candidate: Resume, Class Schedule
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