Job Description
How amazing would it feel to be a part of planning someone's Dream Holiday?
Do you love to listen, establish relationships, and provide first-class customer service?
Are you ready to embark on a journey selling bespoke travel packages?
If this sounds like you, then we would love to hear from you!
We are happy to receive interest from candidates with backgrounds in retail sales, travel, hospitality, and events.
About the Travel Sales Advisor Role:
* Basic salary of £25K + uncapped commission. Realistic OTE £45K in Year 1 (Up to £60K in Year 2) + great benefits including free or subsidised travel.
* Other benefits include staff discounts/offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
* Shift patterns on a rota basis between 8.45am-8pm, including weekends.
* Permanent role.
* Based in Royal Wootton Bassett (car parking on-site).
Travel Sales Advisor Role Duties:
* Answering inbound calls, adapting to each customer enquiry whilst building rapport and giving expert advice on cruise and land stay holidays.
* Ensure professional and knowledgeable management of all customer requirements by matching and building the holiday as a bespoke solution to the customer.
* Make accurate calculations for the cost of holiday packages.
* Listen carefully to the customer requirements and alter/rebuild the package to suit if the original package does not suit.
* Bring energy and drive to the team (approx 30 advisors) and work collaboratively.
* Finalise quotations and complete the booking process with attention to detail.
Skills required for the Travel Sales Advisor Role:
* First-class customer service skills.
* Great team spirit.
* Ability to identify customer requirements, meet their needs, and maximise sales.
* Good working knowledge of Microsoft software.
* Ideally, you will have sales experience in travel, retail, or luxury/premium brands.
If the Travel Sales Advisor role sounds of interest to you, then apply today!
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