Company description: Roomex is an all-in-one travel and expense management platform designed for businesses with a mobile workforce. It offers streamlined access to global accommodation options, allowing bookers to secure the best rates through a customised online booking portal. We are now seeking a results-oriented Account Manager to join our dynamic team. Working with a portfolio of our existing SME clients, you will take ownership of managing and expanding relationships, ensuring they experience continuous success and value from our platform. As a trusted advisor, you will collaborate closely with clients to deeply understand their unique business challenges, optimise their use of Roomex solutions, and drive strategic initiatives that align with their goals. Your ability to foster strong relationships and deliver impactful results will be essential in helping our clients thrive. This position is based remotely in the UK, with occasional travel to client sites and will be supporting our Northern region. Job description: Joining Roomex means becoming part of an exciting, fast-growing company that is transforming the workforce travel industry. As we continue to scale, this role offers a tremendous opportunity for you to make a significant impact by helping businesses optimise and streamline their workforce travel processes. Achieve Revenue Goals: Drive revenue growth by meeting or exceeding targets within your assigned portfolio of accounts. Customer Relationship Management: Serve as the main point of contact for your customers, building strong, trusted relationships to foster retention and expansion. Strategic Customer Planning: Develop and execute tailored engagement plans for each customer, focusing on maximising their success and value from the Roomex platform. Cross-Functional Collaboration: Work closely with Sales, On-Boarding, and Marketing teams to ensure a smooth transition for newly acquired customers and promote product adoption. Product Adoption & Education: Lead customer education efforts on new product features and initiatives to ensure full utilisation and platform penetration. Travel & Industry Expertise: Leverage your understanding of the travel industry to provide relevant guidance and best practices to clients. Required profile: Experience in Account Management in a B2B environment, ideally within the travel, hotel and hospitality industry would be advantageous Experience managing complex accounts with multiple stakeholders, including senior leadership teams. High-energy and results-driven, with a proven track record of achieving targets and driving growth. Strong communicator, with excellent sales and interpersonal skills. Proven success in retaining and growing a portfolio of clients through effective relationship management and strategic engagement. Strong data analysis skills and the ability to make informed, data-driven decisions. Highly proactive, self-motivated, and committed to delivering outstanding customer outcomes. Excellent time management and prioritisation skills. High proficiency in MS Office and CRM tools, with strong attention to detail. What we offer: 4 X Life insurance Pension scheme 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Access to LinkedIn learning Career Progression ADZN1_UKTJ