Service Advisor Vacancy - Norwich up to £38k OTE
Working Hours: Mon - Fri and Saturday mornings on a rota
Position: Experienced Service Advisor at a Prestige Franchise Dealership, £38k OTE per annum
As a Service Advisor, you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
1. Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
2. Handling all service enquiries by telephone, email, and face-to-face.
3. Managing the allocation and handover of courtesy cars.
4. Liaising with workshop teams to ensure timely completion of customer vehicles.
5. Upselling additional works, service plans, and warranties.
Opportunities for internal promotions are available within this company for the right applicants.
Minimum Requirements:
1. Previous dealership customer service experience is essential.
2. You must hold a full UK driving license.
#J-18808-Ljbffr