Vacancy: Customer Service Advisor Location: Huntingdon Salary: £22k basic, £30,000 OTE (Uncapped with higher earners earning around £40,000) Working hours – Monday to Friday 42.5 hours rotating 8am - 5pm one week and 9am - 6pm week two with no weekends Reference - 27297 We are looking for a well motivated Customer Service Advisor to join our clients busy office in Huntingdon. The is a fantastic opportunity to join a great team, a fantastic envirnment with a rewarding bonus structure. Company benefits: The Company will guarantee your bonus, pro rata, for the first 3 months of your employment. An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices. Life Assurance policy, at no cost to yourself. Employee Assistance Programme. Contact Centre Advisor key responsibilities: To personally provide excellent standards of customer service Understand and demonstrate tremendous customer care and rapport building Display good listening skills to identify customer needs Deal with all internet, email and phone enquiries Confidently make and answer calls in a professional manner whilst adhering to company policies and following best practice Upsell manufacturer and company recommendations Work as part of a team to achieve personal and department objectives Manage, respond and log all incoming email enquiries on appropriate systems Keep and update reports and call logs Ideal candidate will possess the following: Customer service experience – within a contact centre or retail / sales Must be willing to and have desire to upsell products and services Must be determined and have a can do attitude If it is something that you’re looking for then please submit your application and we’ll discuss the role and your CV. Please note all applications will be strictly confidential and we won’t send your CV out without talking with you first. Recruitment Consultant : Daniel Ford Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.