Business Manager
A fantastic opportunity has arisen for a Business Manager to join our team at Jacksons.
About Jacksons
Jacksons is part of William Jackson Food Group, a sixth-generation family business founded by William Jackson when he opened his first shop in Hull in September 1851. Today we have a portfolio of five food businesses in distinct, yet complimentary market areas, employing over 2,000 people.
We have occupied the current site in Hull since 1907 and we now have 3 bread plants in our main bakery. We recently developed a second bakery, also at our site in Hull, which specialises in premium quality roll production. We specialise in the supply of bread and other carriers to the sandwich manufacturers, foodservice and export channels, and in 2012 we launched our consumer facing brand “Jackson’s of Yorkshire”.
We recently opened a brand-new site in Corby, Northamptonshire – one of the largest investments our Group has ever made – and this will allow us to realise our ambition of being the best at what we do. 2024 is an exciting time to join us – make this year a toast to you and apply now!
What’s involved?
To develop and nurture relationships with key customers to support delivery of business targets.
Manage the channel/customers in line with the commercial strategy.
Ensure through the effective co-ordination of cross functional teams the execution of key projects.
Build strong, collaborative relationships with key strategic customers including sharing market knowledge, insight on key market trends, risks and opportunities, whilst continuing to build Jacksons’ reputation for excellence.
Key role responsibilities
1. Manage the business interface between Jacksons & our customers via Category & Buying relationships.
2. Take accountability for the management of matters related to the selling, negotiating, forecasting, finance, & administration activities of your customer base.
3. The formulation & implementation of an annual Customer Account Plan/s clearly detailing specific objectives, strategies & tactics to achieve business targets in Volume, Sales Value, D.C, customer needs & company budgets.
4. Work with the relevant functions (both internal and external) to identify opportunities and threats within the marketplace, developing appropriate plans to protect and enhance brand performance.
5. Develop proactive, positive, collaborative cross-functional relationships across the wider Jackson’s business.
6. Work closely with the NPD team, managing product briefs, from initial concept stage to new product implementation, including managing internal and external stakeholders to ensure all aspects are completed and delivered on time.
7. Work with customers and the internal planning/operations functions in order to understand customers’ forecasts – anticipating briefs and projects – understanding seasonal and promotional activity and how this will impact on Jacksons.
8. Develop commercial proposals and negotiate accordingly.
9. Where appropriate lead multi-functional networking/collaboration to develop both internal and external relationships between Jacksons’ departments and those of your customers.
Job commitments
This is a full-time, permanent, hybrid role, working Monday to Friday 37.5 hours per week. With your main base being at Jacksons Hull.
About You
* Have the ability to develop and maintain effective and efficient customer relationships.
* Personal qualities that demonstrate self-reliance, initiative, tenacity, integrity, stature and the strategic awareness to maintain and promote a high degree of professionalism and credibility with your customer.
* A strong commercial and financial awareness along with the judgement, and skill to identify, negate and take commercial decisions (and understand the implications of those decisions).
* Highly developed interpersonal skills and high personal credibility is required to interface between external customers and internal functions to align both requirements and resolve issues.
* Possesses a high level of emotional intelligence that translates into the ability to forge effective working relationships at all levels.
* Have strong intellect, be an excellent communicator and negotiator.
* Desire and be capable to expand beyond function.
* Have experience of working with and influencing senior management.
Those who know you would describe you as:
* Commercially astute
* Excellent communicator
* Strong team worker
* Organised and thorough
* Logical thinker
* Some experience of negotiation
* Adept with working cross functionally.
Why Jacksons?
In return for your commitment as a Business Manager with us you will receive:
* Competitive hourly rate paid every 4 weeks.
* 6.6 weeks holiday, increasing to 7 weeks with 5 years’ continuous service.
* Stakeholder pension with generous employer contributions.
* Free bread allowance
* WJFG Wellbeing and Rewards Platform
* Online benefits portal providing exclusive discounts with over 900 retailers.
* Cycle to work scheme.
* Support grants available for colleagues’ children attending University.
Contact us to apply:
If you are interested in this opportunity, please apply with a CV and short covering letter detailing your suitability to the role to: Paris Robinson (Senior People Administrator) E: parisrobinson@jacksonsbread.co.uk
Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully. We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... go on... why not give it a whirl? Good luck!
Contact information
Paris Robinson
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