Workforce Coordinator
Reference
PRI99881
Location
Priory Hospital Cheadle Royal, 100 Wilmslow Road, Manchester, SK8 3DG
Priory Group Division
Healthcare
Salary
24,840
Hours
37.5
Vacancy Type
Permanent - Full Time
Job Advert Location Description
Set within landscaped gardens, the hospital provides a safe and supportive environment aimed at helping individuals live their best lives.
Reporting into the HR Lead, the Workforce Coordinator will play a key role in ensuring the effective management of staffing levels across all departments by coordinating schedules, monitoring staffing needs, and liaising with internal teams and external agencies. This position will require excellent organizational skills, strong communication, and the ability to respond to fluctuating workforce demands in a fast-paced environment.
Responsibilities:
1. Manage and update the Priory internal rostering system for all hospital wards.
2. Work with Ward Managers to plan staffing schedules 8-12 weeks in advance, including holiday and training cover.
3. Prioritize filling vacancies with overtime and bank staff, then liaise with temporary agencies when necessary.
4. Support Ward Managers in achieving safe and effective staffing levels.
5. Fill short-term vacancies (e.g., sickness cover) as a priority.
6. Communicate roster changes effectively to ward teams.
7. Promote and maintain app-based software to publicize vacant shifts for bank and permanent staff.
8. Attend daily 'flash' meetings to update on staffing levels and address short-term issues.
9. Ensure the rostering system is updated daily for accurate staffing levels.
10. Ensure all agencies used for temporary shifts comply with Priory’s PSL and contractual requirements.
11. Raise Purchase Orders (POs) for accurate billing and reporting.
12. Negotiate long-term locum bookings with approved agencies as required.
13. Ensure new bank workers complete inductions and mandatory training on time.
14. Engage with bank workers regularly to manage availability and maintain high engagement.
15. Track and manage bank workers who haven’t picked up shifts or have cancelled frequently.
16. Collaborate with HR to ensure payroll updates are made in line with rostering schedules.
17. Provide weekly staffing reports to the Hospital Director.
18. Escalate staffing issues promptly to relevant parties as per company policy.
19. Offer support and cover to the wider team when needed.
Job Advert Role Description
Knowledge / Education / Skills
20. Good standard of general education with GCSE or equivalent in maths and English
21. Competent in the use of software including Microsoft office
22. High standard of written and verbal communication skills
23. Able to be responsive to time critical situations
24. Excellent administrative skills, including notetaking,
25. Strong time management and organisational skills, ability to prioritise and multi-task.
26. Able to challenge more senior colleagues when appropriate and not afraid to ask for help
27. Demonstrated use of initiative is essential.
28. To act as a self-starter, operating within the sphere of responsibilities
29. Pays attention to detail
30. Responds proactively and positively to a role that demanding, varied and time sensitive
31. The ability to deal with multiple issues simultaneously in a highly dynamic environment.
Experience
Ideally experience at roster management but not essential
Healthcare experience desirable
Experience of working in a standalone role
Experience of working in a fast paced, changing environment and demonstrable experience of managing own workload in this environment.
This role will be site-based at our hospital.
Division DBS info
About us
As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.
As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your Pre-Employment checks. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements. We thank you for your understanding.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.