We're thrilled to offer an exciting opportunity for a passionate, skilled, and self-driven Pharmacy Technician to join our team at Upper Eden Medical Practice as part of the Primary Care Network (PCN).
The Pharmacy Technician will work alongside the Practice Clinical Pharmacist to support the Practice clinical team in all aspects of prescribing and medicines safety.
We have up to 37.5 hours per week available. Hours are negotiable but with a minimum of 3 days on site.
If you would like an informal discussion with our Clinical Pharmacist, please contact the Practice on 01768371369.
Closing Date: 16 April 2025
Interview Date: 24 April 2025
WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Please note that we are unable to offer an Employer Sponsored Visa for this role.
Main duties of the job
The purpose of this role is to lead improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You would be a point of contact for patient enquiries about their prescriptions.
You should be an experienced Pharmacy Technician, with a relevant Pharmaceutical qualification, be registered with the General Pharmaceutical Council (GPhC) and have completed OR be enrolled on the CPPE Pathway into GP Practice.
All staff are expected to work to Cumbria Health Values:
* Clinically focused - Our patients are at the heart of all we do.
* Responsive - We listen and respond together.
* One Team - Working together through strong partnerships.
* Growth & Sustainability - With our strong roots we will continue to thrive and grow.
* Communities - Connecting with communities to meet local needs.
* High Standards - We strive for excellence in all that we do.
About us
Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work-life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be through training or social events.
Listen to your heart. Have the work-life balance you'd love.
Job responsibilities
This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive, and the role may include additional duties which are not listed here.
Key duties and responsibilities
* Undertake patient-facing and patient-supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
* Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
* Support medication reviews and medicines reconciliation for Care Home patients and issue FP10s for monthly requests and liaise closely with Care Home Managers.
* Support the Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
* Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
* Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
* Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
* Support the Practice and Dispensary Team to ensure efficient medicines optimisation processes are being followed.
* A minimum of 4 hours per week to be spent in the Dispensary, including support with legislative protocols.
* Promotion and management of the Electronic Repeat Dispensing (eRD) and online ordering.
* Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
* Support the implementation of national prescribing policies and guidance within the Practice.
* Support the Practice to deliver on QIPP agenda, QOF and locally commissioned enhanced services.
* Supporting KPI and contributing to the Quality and Outcomes Framework and enhanced services.
* Support the Practice in reviewing and developing practice policies for CQC requirements.
* Liaise with Prescribers within the Practice.
* Respond to MHRA alerts and action any outcomes.
* To take responsibility for the Emergency trolley and emergency drugs cupboard.
* Collaborating and work with community pharmacies to improve patient services.
* Improving services, quality and safety through clinical audit and monthly safety searches.
* Dealing with acute prescription requests.
* Attend local medicine optimisation meetings and share with clinical team and support the Clinical Pharmacist with actions.
* Assist with controlled drugs destruction.
* Assist with annual DSQS submission.
Person Specification
Qualifications
* Registration with GPhC.
* Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
* BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
* Evidence of continued professional development (CPD).
* Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.
* Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; c. enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
* Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
Attributes
* Works effectively independently and as a member of a team.
* Flexible approach to meet service needs and ensure a stakeholder-focused response.
* Self-motivated and proactive.
* Continued commitment to improve skills and ability in new areas of work.
* Able to undertake the demands of the post with reasonable adjustments if required.
* Adaptability, flexibility and ability to cope with uncertainty and change.
* Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
* Excellent timekeeping and prioritisation skills.
* Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines.
* Independently mobile to be able to work and travel to meet with stakeholders.
Skills and Competencies
* Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
* Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines.
* Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
* Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
* An excellent understanding of data protection and confidentiality issues.
* Computer literate with use of Microsoft Office packages.
* An ability to use the required GP clinical system (Emis).
* Understand the aims of current healthcare policy within the PCN.
* Able to analyse and interpret prescribing data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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