£25,500 Great Benefits At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence. This role offers an exciting opportunity to positively impact the lives of rough sleepers in Woking, by assisting them in finding and maintaining stable housing. As the Rough Sleeper Coordinator, you'll employ a strengths-based approach, working alongside various local agencies to provide holistic, trauma-informed support to those who are experiencing homelessness. Your dedication and compassion will empower individuals to overcome adversity, rebuild their lives, and thrive in their community. Whilst not compulsory, applications are particularly encouraged from highly organised individuals with relevant lived experience in areas such as homelessness, housing or drug & alcohol recover. Key Responsibilities Oversee our rough sleeper drop in from 8am - 10am weekdays at our Resource Centre. Ensuring the rough sleeper drop-in service provides a welcoming and safe space, offering essential amenities like showers, breakfast, and food parcels to address immediate needs. Oversee daily centre operations, design and run innovative, client-tailored workshops, and foster a safe, inclusive environment. Collaborate proactively with our Direct Access Team (DAT) to engage, verify, and offer support to rough sleepers. Lead the assessment process for all new clients, ensuring a comprehensive understanding of their needs and strengths, to tailor support effectively. Maintaining and updating the referrals list, regularly checking on the welfare of clients in .collaboration with the DAT Attend Rough Sleeper meetings with the STSO, led by the Rough Sleeping team from Woking Borough Council. Monitor the weather and liaise with Woking Borough Council when SWEP (Severe weather protocol) is activated to ensure all our clients experiencing homelessness are offered emergency accommodation. Attend Streetlink reports and conduct town walks, actively engaging with the community and staying informed about local dynamics to better support clients. Maintain comprehensive notes on our database, Salesforce, to provide clear and concise information of interactions and outcomes for clients. Guide clients towards relevant services through informed signposting, empowering them to access resources and support, conducive to their individual journeys. Actively participate in the varied services provided by YRP, contributing expertise and dedication to the holistic support of clients and the community. Attend meetings and build relationships with partnership agencies as and when required. Ensure the health and safety of the resource centre building, carrying out maintenance and health and safety checks on a regular basis. Key Skills & Experience Tailor individualised plans for rough sleepers covering housing, healthcare, substance abuse, mental health, and employment. Build trust and rapport to facilitate access to services and resources. Maintain accurate records of client interactions and progress. Effective communication with internal teams, external agencies, and clients. Conduct outreach activities and engaging with external agencies. Demonstrate empathy and cultural awareness in client interactions. Be proactive and resilient nature with the ability to manage challenging situations with compassion and professionalism. Navigate challenges and adapting to dynamic environments effectively. Able to participate in an on-call weekend rota approximately one weekend in four. Fluency in other languages such as Romanian or other Eastern European languages would be an advantage If you're looking to join an amazing organisation in a pivotal, highly rewarding role with a long-standing charity that provides their clients with the opportunities to make meaningful change, we want to hear from you. Apply now