Job summary Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its staff as well as its patients? o Do you work well in a team?o Do you have excellent communication skills?o Are you organised and have PC skills?o Are you able to demonstrate good interpersonal skills and work in a confidential and sensitive manner? If you are, then Day Care Services may be for you. The RMH operate a chemotherapy suite at Kingston hospital. The unit is a busy day care facility, providing care and support to patients with a wide variety of cancers. The unit will offer a modern, pleasant environment to ensure comfort and a relaxed setting throughout the patient's pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere. We are looking for a motivated and enthusiastic individual who enjoys the challenges and advantages of working in a small, friendly team in a day care setting. In return for your commitment; we are dedicated to supporting all staff with excellent staff support facilitation. If you are committed to providing patient focused care and would like to join our team, then we would like to hear from you. Informal visits welcome, please contact Sister Paulina Bylica 02089735030 Main duties of the job The administrator is an integral member of the Medical Day Unit team, under the supervision of the Sister of the MDU and the Matron for Day Care Services. The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties. About us Working for your organisation The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year per annum Contract Permanent Working pattern Full-time Reference number 282-C222 Job locations Royal Marsden Day Unit Kingston Hospital Kingston KT2 7QB Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification. Appointments, scheduling and capacity management To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets. To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals. To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols. Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification. Appointments, scheduling and capacity management To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets. To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals. To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols. Person Specification Experience Essential Experience working in a healthcare environment Understanding of working with patients who are critically and chronically ill Office Management/ Supervisor Education Essential Good general education Desirable ELC (European Computer Driving Licence) or equivalent NVQ Customer Care Person Specification Experience Essential Experience working in a healthcare environment Understanding of working with patients who are critically and chronically ill Office Management/ Supervisor Education Essential Good general education Desirable ELC (European Computer Driving Licence) or equivalent NVQ Customer Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Royal Marsden NHS Foundation Trust Address Royal Marsden Day Unit Kingston Hospital Kingston KT2 7QB Employer's website https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)