We are looking for a dynamic, motivated, customer centric and forward-thinking senior manager to join the team and be focussed on supporting the Consumer Relationships Chief Operating Office to deliver their strategy, safely and at pace, embedding the resetting risk cultural transformation, significantly enhance their control environment and achieve good outcomes for their customers. This role will specifically support the Strategic Change and Data Director, in designing and optimising data related controls. Job Description In this role, you will:
* Manage relationships with risk and control owner teams and act as their control management business partner, using support teams to help deliver against aligned customer, business and strategic outcomes
* Lead a team of control management professionals who manage the design and optimisation of the control environment and support the business to land change safely.
* Manage, monitor and test the effectiveness of designed controls to support the delivery of regulatory and operational risk objectives within stated risk appetite and provide consistently fair outcomes for customers.
* Effectively engage with stakeholders across the group including Group Audit, Risk Specialists and other CCO's.
* Support in achieving the business' strategic goals, safely and faster through the identification of robust controls and mitigants.
* Role model a Control by Design Mindset by working collaboratively with the business and platforms in identifying opportunities to simplify, optimise, and automate controls using innovative technology.
* Support the development and implementation of the control strategy to ensure there is a clear understanding of both the design and operating effectiveness of the control environment across e2e business processes and adopt and implement a data led approach to generate / use insights in support of optimising control environment and decision making,
* Lead actions on events and breaches and following Risk & Control Self-Assessments (RCSA) and co-ordinates remediation plans to address High Priority Actions/Audit findings.
We are committed to building a high-performing team where each colleague is valued, supported, and empowered to become an expert in their field. Our goal is to ensure every team member understands their role within the broader Group strategy, contributing to the safe and effective management of non-financial risk across Consumer Relationships. What you'll need
* Business: Good understanding of the role of a Data office and their responsibilities as a function, either through experience of working with, or in, a data office, or through wider practical experience, If you're ready for an exciting, stretching and rewarding role, we want to hear from you.
Please contact Vicky Bluck via email or teams for any queries regarding this role. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
* Leadership: Ability to inspire and lead a team towards achieving strategic goals
* Risk and Control Management: Expert ability to think up and out about what could go wrong and how risk) and how that can be prevented or mitigated (control), along with a good understanding of how to translate this into the Group requirements under the Risk Management Framework
* Strategic Thinking: Capability to think ahead and plan for future control needs and improvements
* Problem-Solving: Aptitude for identifying issues and developing effective solutions, willing to get stuck in to solve the problem
* Communication: Strong verbal and written communication skills with the ability to make the complex simple
* Collaboration: Working effectively with other areas and stakeholders
* Adaptability: Being flexible and open to change, especially in a challenging environment
We're on an exciting journey and there couldn't be a better time to join us. The Group is undertaking the largest financial services transformation in the UK, which means we need to continue to evolve as a team as well and empower our people to take end-to-end accountability for managing the risks that they face.