Facilities Contract Manager – Critical Environments West London
Up to £80k + £5100 car allowance, 20% bonus scheme.
This is a unique and exciting opportunity to work for one of the leading global real estate businesses. They are currently seeking an experienced FM Contract Manager to lead a highly successful team to manage the on-site Data Centre Operations team ensuring delivery of EXCELLENCE!
Applicants must have operated at management level previously, had full responsibility for their own a P&L and live within a reasonable commutable distance to site (Hayes)
Accountability for meeting or exceeding against contracted SLA’s in this high availability environment in the delivery of Critical Engineering and Facilities Management services.
Building on that relationship, extend additional Data Centre Service capabilities within the account.
Responsibility for rigorous adherence to all Quality Health & Safety measures to ensure the safety of the teams on site always.
Through effective change control procedures ensure that all works are carried out to the required specification, time and costs, and that all required commercial agreements are in place.
Management of Maintenance & Engineering infrastructure.
Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward of the team.
Delivering effective business communication through relevant contribution to management and team meetings.
Take the lead on governance of the account, proactively ensuring all Service Reviews and Quarterly Business Reviews are in place.
Escalate issues or incidents in a timely and appropriate way to ensure Data Centre Services Leadership team are informed and that key Customer relationships are protected.
Knowledge or experience of critical and/or data centre environments in a high availability sector.
Maintenance & Engineering, facilities management, projects, building services experience.
Proven track record in leading a team to deliver service excellence through enabling and empowering the team within a framework of regulatory requirements.
Commercial awareness and business acumen, using financial metrics to drive improved margins.