BT Social Media Campaign Professional in London, United Kingdom
Social Media Campaign Professional
Posting Date: 13 Mar 2025
Function: Brand and Marketing
Unit: Consumer
Location: One Braham (4140), London, United Kingdom
Salary: Competitive with great benefits
About EE
We’re EE, the biggest mobile and broadband operator in the UK, serving new tech, services, and inspiration for every aspect of your connected life. We’ve been awarded the UK’s best network for the last 10 years and aim to be the most personal customer-focused technology company in the UK.
Why this job matters
It’s an exciting time at EE as we continue the relaunch of the brand and redefine how we serve our customers. We are setting up a new team to cement our brand as a leader in the social media space. In this role, you will be responsible for campaign management and nurturing our online community across key social media platforms, including end-to-end brief management, creative reviews, and identifying opportunities for EE to engage in trending conversations.
What you’ll be doing
1. Support the Head of Social with the execution of an always-on campaign content plan to drive brand engagement.
2. Manage the campaign process from briefing to execution.
3. Monitor and analyze key social media metrics (engagement, reach, growth, and sentiment) to identify trends, optimize performance, and make data-driven recommendations.
4. Produce clear and actionable reporting to guide strategy and content execution plans.
5. Identify relevant opportunities to partner with creators, brands, and trends that support the content strategy.
The skills and experience you will have under your belt
1. Proven experience as a Social Campaign Manager or similar role.
2. A keen eye for best-in-class creative with experience working with content creators/social creatives.
3. Deep understanding of the production process.
4. Excellent knowledge of social media platforms, tools, and best practices.
5. Exceptional written and verbal communication skills with a strong ability to convey brand tone of voice.
6. Strong understanding of social media analytics and the ability to interpret data to improve performance.
7. Ability to work independently and identify risks and opportunities while collaborating with wider comms teams.
8. Strong problem-solving skills and the ability to manage multiple tasks in a fast-paced environment.
What's in it for you? What are the benefits?
1. 25 days annual leave (plus bank holidays).
2. 10% on-target performance bonus.
3. Pension scheme: if you pay in 5%, BT will pay in an additional 10%.
4. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc.
5. 50% off EE mobile pay monthly or SIM-only plans.
6. Exclusive colleague discounts on our latest BT broadband packages.
7. BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema, and Kids.
8. 50% discount for friends and family on EE SIM-only plans.
9. World-class training and development opportunities.
10. Volunteering days to give back to your local community.
BT is an equal opportunities employer. We’re working hard to create an inclusive working environment where people from all backgrounds can succeed.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please get in touch. We will also offer reasonable adjustments for the selection process if required, so please inform us.
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