We're a family business through and through - family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do. Crieff Hydro Hotel Pretty much in the centre of Scotland, we're set in a 900acre estate in stunning Perthshire. Home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities- there really is something for everyone! About the role Our Leisure department looks after our two swimming pools, the sports hall and related indoor and outdoor activities including cycling, tennis, football, putting, the adventure play area and giant chess. You'll be the welcoming face and voice of Leisure, dealing with customers face to face and on the phone. Duties also include the thorough cleaning of the leisure club, folding of towels, assisting our guests with any requirements during their stay, taking payment and general reception duties. So, if you're friendly, have a welcoming smile and genuinely love sporting activities, we'd love to hear from you. You'll be interested in people and able to talk confidently to them.
Previous customer service experience, good attention to detail and good IT skills are essential. You'll also need to be flexible with hours, as days and times will vary over busy periods and will include weekends. You'll be able to show us you can deal with any issues in a caring and helpful manner. You'll take a pride in what you do and have high personal standards of cleanliness.
* A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority.
* Grow with Us - We invest in our people. Whether you're looking to develop new skills or take the next step in your career, we'll support you every step of the way.
* Career Progression - With multiple hotels, departments, and roles, you'll have plenty of opportunities to grow and explore new career paths.
* Leadership Development - Get access to our Be A Leader programme and develop the skills to take your career further.
* Exclusive Discounts - Enjoy discounted leisure membership, 30% off retail, 30% of food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
* Refer a friend initiative - earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest mention incentive - earn an extra £5 for each guest review which positively mentions you.
* Live-in Accommodation - On-site housing is available, with bills included, making your move stress-free.
* Free Meals on Shift - Stay fuelled and focused with delicious staff meals while you work.
* Wellbeing Support - Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
* Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Instagram: Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.