Role Overview On Board Host for TransPennine Express (TPE) at Manchester Station. Pay Rate: £12.00 per hour plus commission. Hours: Full Time (40 hours). Shifts: Rotational shifts between 4:30 am and 12 am, including some weekends. Start date: Jan 2025. Applicants will need to be 18 years of age or over for certain tasks or shifts. Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts. We are a premier provider of catering and onboard services to the British Railway Industry, committed to delivering First-Class service consistently. No experience required; full training will be provided. Responsibilities Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions. Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals. Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives. Perform Service Centre duties as directed, engaging with passengers and providing information on services, ticketing, platforms, and potential disruptions. You can claim up to 50 rover tickets for TPE network rail for family & friends. Why Join as On Board Host? At Rail Gourmet, we provide dynamic career opportunities with a host of benefits: Employee Discounts : Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc. Up to 75% discount off on SSP brands during work hours. Friends and Family App : 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply). Learn while you Earn : Access to award-winning training, apprenticeships, and development. Internal Growth Opportunities : Build your career with us 70% of our Managers are internal promotions. HelpHand App : Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline. Health and Wellbeing Support : Retail Trust, flexible working, family-friendly leave. Culture : We value diverse backgrounds, offering support networks for LGBTQ, Women’s Network, Neurodiversity, Disability, and more. Financial Support : UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary. Referral Rewards : Get rewarded with £400 for successful referrals. Holiday Allowance : 28 days holiday pro rata, inclusive of Bank Holidays. Rewards & Recognition : RG Stars, Extra Mile Vouchers, and more. Travel and Leisure Pass : Duty and Leisure pass for TPE after probation. If you feel you could belong at Rail Gourmet, apply now and embark on the best part of your journey as On Board Host.