Employer: Torbay and South Devon NHS Foundation Trust
Employer type: NHS
Site: TSDFT area Town Torquay
Salary: £24,071 - £25,674 per annum (pro rata for part time)
Salary period: Yearly
Closing: 24/02/2025 23:59
NHS AfC: Band 3
Job overview
A Patient Transport Crew Member in the NHS is responsible for safely transporting non-emergency patients to and from healthcare appointments, including hospitals, clinics, and day care centres, by driving a dedicated vehicle and assisting patients with getting in and out, ensuring their comfort and well-being throughout the journey; essentially acting as a dedicated driver and caregiver for patients who cannot use public transportation due to their medical condition.
You will crew vehicles based at any of the Patient Transport sites, conveying patients between hospital treatment and their home and to always ensure their comfort and safety during transit.
Always providing a high-quality client sensitive service.
Passing a driver assessment will be required, this will be arranged with those successful at interview.
Main duties of the job
* To carry up to a maximum capacity of patients on the PTS vehicles, whilst maintaining strict appointment times.
* To maintain communication with PTS Control, enabling the addition or cancellation of patients as necessary.
* Participate in a rota system covering any shift required for the Service.
* Maintain dignity and individuality of patients at all times, and ensure their needs are met, including toileting and feeding as necessary.
* Provide support including the lifting, pulling, carrying and pushing of patients weighing up to and over 150kgs between home, treatment centres and vehicle using the appropriate equipment/techniques.
* Ensure that a correct patient handover is carried out.
* Good driving skills with the ability to provide a safe and comfortable journey for patients of different mobilities and dependencies.
Working for our organisation
Working with colleagues in a friendly and supportive team where everyone has the opportunity to be the best they can be ensures that our diverse experiences are valued and respected.
Person specification
Experience
* Full UK Driving Licence
* Ability to cover any shift required by the service, occasionally and in escalation at short notice.
* C1 category driving licence
Qualifications and Training
* NVQ 3 or equivalent level of experience such as HCA
* Good numeracy and literacy skills
* Willingness to undertake training relevant to the post
* COSHH, Health & Safety
* Customer Care Training
* Patient Care Training
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