Performance Manager (Contract) // Local authority // Childrens & Families Data // MOSAIC // Tableau // Statutory returns // initial 3 months // Remote with some East Midlands travel // circa £400/day
Reed Technology are working with a Local Authority in the East Midlands who are urgently seeking a Performance Manager to provide senior-level assistance with intelligence, performance, and analysis services for the Children and Families Department. This role involves managing a team of analysts and delivering high-quality business intelligence, with a focus on statutory returns.
Key Responsibilities:
1. Manage a team of analysts to create children's social care intelligence, including Tableau dashboards, statistics, inspection data, statutory returns, performance reports, and Mosaic system analysis.
2. Provide expert support and guidance on performance management for Children's Social Care.
3. Deliver a high-quality business intelligence service in line with council policies and values.
4. Communicate business intelligence to senior officers and members.
5. Drive innovation, service transformation, and continuous improvement.
6. Ensure Equality, Diversity, and Human Rights considerations.
7. Promote evidence-based decision-making.
8. Improve business intelligence efficiency through automation.
9. Develop effective working relationships.
10. Lead in delivering business intelligence services for Children's Social Care.
11. Prepare datasets and evidence for Ofsted inspections and audits.
12. Implement a self-service approach to reporting.
13. Ensure consistent and robust performance analysis and reporting systems.
14. Provide advice on emerging performance issues.
15. Develop business intelligence systems to support data quality and insight.
16. Monitor key metrics to evaluate service impact.
17. Ensure timely completion of statutory and performance data returns.
Experience Required:
1. Performance management in children's social care or related area.
2. Developing performance reporting systems.
3. Handling performance improvement in a political environment.
4. Managing staff on performance and research projects.
5. Successful project management.
6. Producing high-quality reports, statistics, and presentations.
7. Advising on performance and business intelligence issues.
8. Supporting service development and delivery.
Knowledge and Skills:
1. Understanding of local government and social care services.
2. Knowledge of performance management frameworks and statutory data requirements.
3. Specific knowledge of Ofsted inspection frameworks.
4. Proficiency in IT performance systems (e.g., MOSAIC, Tableau, Easymorph, SPSS).
5. Project management techniques.
6. Excellent organisational skills and ability to work under pressure.
7. Strong IT skills, including Excel, Word, PowerPoint, and data visualisation software.
8. Well-developed presentation and communication skills.
9. Skills in data analysis and interpretation.
10. Political awareness and understanding of local structures.
11. Good interpersonal skills and ability to develop networks.
12. Ability to manage and motivate individuals.
13. Problem-solving and negotiation skills.
14. Ability to work in a team and share expertise.
If you are interested in the opportunity and have the relevant experience to carry out this role, please apply using the link provided.
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