As theOperational Team Leadfor the Horsham MIU or Crawley Clinical Assessment Unit, you’ll be responsible for overseeing the smooth and efficient operation of this busy unit. This includes managing and supporting a dedicated team of healthcare professionals to deliver high-quality care to patients presenting with a wide range of minor injuries. You’ll handle day-to-day operations, resource allocation, staff scheduling, and communication with clinical leads and other stakeholders.
At Sussex Community, our mission is to deliverExcellent Care at the Heart of the Community. Our Horsham Minor Injuries Unit (MIU) provides urgent care services for patients with non-life-threatening injuries, serving as a crucial healthcare resource for the Horsham and West Sussex community.
TheCrawley Clinical Assessment Unit (CAU)provides rapid assessment and urgent care for patients with acute medical needs. Located within Crawley Hospital, the CAU offers a dynamic and supportive environment where skilled clinicians work closely together to deliver high-quality, compassionate care.
We are committed to our values ofWorking Together, Compassionate Care, Achieving Ambition,andDelivering Excellenceand seek a proactiveOperational Team Leadto support the operational success of Horsham MIU or Crawley CAU.
Key responsibilities include:
• Operational Leadership: Ensure daily smooth operations, manage staffing, and oversee patient flow to deliver efficient, responsive care to the community.
• Team Development: Conduct appraisals, support ongoing professional development, and ensure training needs are met to maintain a skilled and motivated workforce.
• Service Improvement and Innovation: Collaborate on initiatives to enhance patient care, improve access to services, and align with NHS standards and policies.
• Risk and Safety Management: Uphold patient and staff safety, manage incidents, and address risk within the unit, aligning with Trust policies and protocols.
About You
To thrive in this role, you’ll bring:
• Proven experience in managing multi-professional healthcare teams, ideally in a minor injuries, urgent care, or similar environment.
• Excellent communication, organizational, and problem-solving skills to effectively manage operational challenges.
• A passion for patient-centered care and a proactive approach to identifying and implementing service improvements.
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
• Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff
• To ensure the delivery of high-quality care working with the staff and patients to deliver appropriate assessment, investigation and treatment for all pathways.
• To be responsible for the operational management and be accountable for the direct delivery of the service.
• To provide operational leadership to ensure a motivated and dedicated workforce.
• To contribute to the Trust agenda as a member of the management team.
• The post holder is expected to work within organisational and other NHS and Government policies and interpret and facilitate how they are implemented within a defined area.
• The post holder will also be expected to advise the Deputy Operational Head of Service and/or Operational Head of Service as appropriate on the operational implementation of policies forward visioning and developing the service at all times.
Why Join Us?
This role offers the opportunity to make a significant impact within Horsham MIU, contributing to the health and well-being of the local community. We are dedicated to your growth, offering support and development opportunities within a collaborative and inclusive environment.
Apply Today!
If you’re ready to lead with compassion and bring innovative thinking to urgent care services at Horsham MIU, we’d love to hear from you. Apply now to join our team and help us deliver excellence in community-based healthcare!
Please view the job description and person specification for full details and further information of the role.
This advert closes on Sunday 24 Nov 2024