An exciting opportunity has arisen in our call centre, based within the health records department. Based in the Appointments Booking Centre, the successful candidate would take calls from patients wishing to book and rearrange hosptial appointments and other general queries. Take calls from patients wishing to book and rearrange hospital appointments in a call centre based environment. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community. Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds. For further details / informal visits contact: Name: Caroline Rowe Job title: Supervisor - medical records Email address: caroline.rowewales.nhs.uk Telephone number: 02921 848181 Carol Williams 02920 716861