Job summary We are looking for highly motivated Community Phlebotomists to join our community nursing teams based in Aylsham, Wroxham and Hoveton. Working in the picturesque North Norfolk area our patches covers a wide area delivering services for patients. Main duties of the job Collection of blood samples from patients in accordance with agreed procedures. To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate. To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care standard operating procedures. About us Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. If you want to work in a fulfilling team environment, then this is the job for you. Date posted 14 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata per annum Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 839-6712994-PG Job locations North Walsham Yarmouth road North Walsham NR28 9AP Job description Job responsibilities To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that days collection. To report any concerns with regard to patients or colleagues to the senior registered nurse for that area. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. Establishing good working relationships with all Trust staff. To print off own blood requests using the ICE system. This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential. Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team. IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player. A full Job Description / Person Specification can be found in the attached documents. Job description Job responsibilities To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that days collection. To report any concerns with regard to patients or colleagues to the senior registered nurse for that area. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. Establishing good working relationships with all Trust staff. To print off own blood requests using the ICE system. This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential. Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team. IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player. A full Job Description / Person Specification can be found in the attached documents. Person Specification Qualification Essential Good general education - GCSE or equivalent evidence of ability to study and undertake phlebotomy training Desirable Experience of working within a care setting Phlebotomy experience training Experience Essential Experience of dealing face to face with members of the public Desirable Experience of working within a care setting Phlebotomy experience training Administrative experience Skills, Abilities Knowledge Essential Experience of working with the general public Good interpersonal skills Highly motivated Able to provide high standards of care Tact and diplomacy Empathy and sensitivity Ability to use own initiative Good observational and reporting skills Ability to manage stressful situations Work flexibly to accommodate patient/service needs Good basic IT/standard keyboard skills Desirable Knowledge of system one Aware of issues in community and health care setting Communication Essential Able to communicate effectively in written and verbal English Language Personal, people, development Essential Ability to manage stressful situations Be a team player Responds positively to change Personal attributes, behaviour Essential Able to Identify with the trusts commitment to safeguarding Other Essential Must hold a full and valid driving licence Access to a vehicle to travel to patients in the community Person Specification Qualification Essential Good general education - GCSE or equivalent evidence of ability to study and undertake phlebotomy training Desirable Experience of working within a care setting Phlebotomy experience training Experience Essential Experience of dealing face to face with members of the public Desirable Experience of working within a care setting Phlebotomy experience training Administrative experience Skills, Abilities Knowledge Essential Experience of working with the general public Good interpersonal skills Highly motivated Able to provide high standards of care Tact and diplomacy Empathy and sensitivity Ability to use own initiative Good observational and reporting skills Ability to manage stressful situations Work flexibly to accommodate patient/service needs Good basic IT/standard keyboard skills Desirable Knowledge of system one Aware of issues in community and health care setting Communication Essential Able to communicate effectively in written and verbal English Language Personal, people, development Essential Ability to manage stressful situations Be a team player Responds positively to change Personal attributes, behaviour Essential Able to Identify with the trusts commitment to safeguarding Other Essential Must hold a full and valid driving licence Access to a vehicle to travel to patients in the community Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Norfolk Community Health and Care NHS Trust Address North Walsham Yarmouth road North Walsham NR28 9AP Employer's website https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)