Our client an established leader in the commercial drainage sector, providing reactive and scheduled maintenance services to some of the world's most renowned brands, including major restaurant chains, hotels, and supermarkets. Our clients success has been built on long-term partnerships including international, well recognised blue-chip clients. Due to continued growth and expansion, they are seeking an experienced Contract Manager to join our friendly team to oversee the delivery of exceptional service our clients.
Main duties:
Develop and maintain strong relationships with key accounts, ensuring high levels of customer satisfaction.
Identify and pursue new business opportunities within the Drainage industry.
Negotiate contracts and pricing with clients to maximise profitability.
Deal with all customer relations queries.
Collaborate with internal teams to ensure excellent delivery of products and services.
Provide exceptional customer service and support to resolve any issues or concerns.
Manage a variety of large accounts
Directly manage a team including engineers, subcontractors, account administrators and negotiators
Attend on-site meetings as and when required What helps you to fulfil this role:
Experience in Contracts Management
Experience in managing projects
Strong negotiation and communication skills both written and verbal
Proven ability to develop and maintain long-term client relationships
Excellent problem-solving abilities
Proficiency in Microsoft Office The package for this role includes:
Competitive salary
Company car included
28 days annual leave (including 8 Bank Holidays)
Staff events Employer pension contribution scheme
45-hour contract; Monday-Friday 8am-5pm
Job Type: Full-time Pay: £45,000.00-£50,000.00 per year
Benefits:
Company car
Company events
Company pension
Employee discount
Free parking
On-site parking
unpaid 1 hour lunch break
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