Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.
Posting Information:
Salary/Hourly Rate: $18 - $21
Hours per week: 8-16 hours a weekend June-August
Job Classification: Limited Term, Nonexempt
Job Type: Onsite
Duration: May - October
Location: Crane Beach, Ipswich, MA
What You’ll Do:
Your Impact:
Visited by more than 350,000 people annually, Crane Beach remains a national model for balancing conservation of diverse natural habitats and wildlife—more than 1,200 acres of beachfront, dunes, and maritime forest grace the property—with the management of active public recreation. Our seasonal team members are the driving force for creating a safe, mission-driven and memorable experience for all Crane Estate visitors.
The Role:
As a Seasonal Retail Manager, you are responsible for all aspects of the Beach Store day-to-day, up front and backend operations for products, including inventory management, product selection, pricing, and merchandising.
Retail Management:
* Implement strategies to promote sales growth, achieve revenue targets, increase advertising, and create new events for the shop. Develop an attractive, welcoming, safe, enjoyable atmosphere for all visitors, staff, and volunteers. Ensure adequate coverage for retail hours of operation.
Team Leadership:
* Recruit, train, schedule, and supervise retail staff. Build a teamwork model with the retail staff, other staff members, and volunteers.
Finance/Budgeting:
* Track sales, analyze financial reports, look for opportunities for cost savings or revenue growth. Foster new approaches to improve efficiency in day-to-day operations and special events.
Customer Service:
* Initiate exceptional customer service, and a pleasant environment for all. Address customer inquiries and concerns professionally and timely. Implement strategies to enhance overall customer experience.
Product Research:
* Research products and local vendors/artisans with attention to Crane Beach’s spirit of place as well as The Trustees mission and conservation ethic. Develop custom products that honor the beauty and history of the property.
Specifically, you’ll:
* Manage Shopify/POS system – create purchase orders, accept products, create new products, inventory of shipments, pricing/barcoding; attend standard weekly meetings.
* Recruiting, hiring, training, orientation, scheduling, and meetings.
* Creatively maximize retail display space to maximize sales, with ongoing oversight of shop appearance and product rotation.
This is a limited-term, nonexempt position (16 hours/week) reporting directly to the Property Director.
What You’ll Need:
Skills and Experience:
* 1-3 years of related work experience
* 1-3 years of supervisory work experience
* Associate's Degree or vocational/technical school; bachelor’s degree preferred.
Eligibility Criteria:
* Current authorization to work in the United States.
* A satisfactory criminal background (CORI) check.
Don’t quite have all the skills and experience listed above? We still want to hear from you! We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at people@thetrustees.org!
Your Benefits:
* Sick time: Mass Sick Leave Accrual
* Access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
* Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise.
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at people@thetrustees.org.
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