Helpdesk Administrator - Farringdon, London - £32,000 per annum
Are you an experienced Helpdesk Operator looking for a new challenge?
If so please read on...
Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company on a unique site based in Farringdon. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.
Hours/details:
* Monday to Friday
* 9:00am to 17:00pm
* Permanent position
* £32,000 per annum (dependant on experience)
Important – Must have previous experience working in the role above and be able to start immediately.
Responsibilities & Duties:
* Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
* Check and maintain FM Helpdesk Inbox
* Schedule reactive and help desk call outs.
* Open and close jobs
* To review jobs received during the working day and allocate accordingly to Engineers.
* Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
* Support the Office & Contract Managers in the administration & delivery of departmental objectives
* Attending to queries should they arise
* General administration support
* Chasing and liaison daily
* Raising Corrective maintenance tasks following on from PPM completed tasks
* Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
* Help Desk Experience
* Experience in FM
* General Administration
* CAFM knowledge