An exciting opportunity has arisen for a Neurology Coordinator focusing on the individuals living with Headaches and Migraines.
We are looking for an enthusiastic and organised person to work in this busy department. The post is to ensure patients' pathways are monitored and kept up to date and to be a primary point of contact for the patient. The post is interesting and varied and requires the ability to work as a member of a team.
Applicants should be able to demonstrate good effective communication, organisational and interpersonal skills, work methodically under pressure, have the ability to work using your own initiative plus the ability to work as a member of a team.
Main duties of the job
This role involves working in the Neurology team to coordinate the care and management of the patients along clinical pathways. Working in conjunction with colleagues, service users and stakeholders to provide an efficient service.
To be responsible for maintaining the referral to treatment tracker for the Neurology department and be able to communicate effectively with the Outpatient appointments team and the Senior Operational Manager.
Assisting in the development of new services within the department and coordinating the set up of these with the assistance of the SOMs and Consultants.
To be the primary contact for patient queries regarding prescriptions.
To use own initiative and work without immediate supervision. The post holder is required to maintain the Trust's values and core standards and to lead by example.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Job responsibilities
Please find attached the Neurology coordinator job description for information surrounding the main responsibilities.
Person Specification
Qualifications
* Minimum of 5 GSCEs including English Language and Maths or functional skills
Experience
* Previous office administration experience with a proven track record of problem solving (3 years minimum)
* Experience of dealing with the Public/Customer service experience
* Previous NHS administration experience (3 years minimum)
* Word processing
Additional Criteria
* Good analytical and judgmental skills with ability to prioritise.
* Ability to take steps to ensure the patient has a smooth pathway.
* Ability to multitask.
* Ability to organise own time.
* Accurate and timely presentation of information.
* Willingness to use technology to improve standards of care and support to our patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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