Hello Thanks for clicking through to apply: we look forward to hearing from you. Please note that while this is a remote first role we can only consider applicants who are based in (and who have the right to work in) the UK or Republic of Ireland. Before you complete your application, perhaps you might like to review the role in full on our careers page, and from there have a look at the rest of our website. You will also find information on our mission, vision and values, and be able to learn more about the great work we do in 1Team. This role at Synergy Learning is all about driving SaaS sales in the learning and technology sector. We are looking for a motivated individual with at least 5 years of experience in exceeding sales and revenue targets and inspiring a sales team to reach new heights. If a positive and inclusive culture with the incredible flexibility that remote first working brings appeals to you, we just might be exactly what you are searching for Expected Process & Timeline Closing Date: Tuesday 1st October 2024 at 12noon Interviews: w/c 7th October Job Purpose As the Sales Manager, you will be responsible for accelerating sales growth and promoting effective collaboration across the business. Your focus will be on crafting and implementing sales strategies that are market-driven and customer-focused, helping us achieve our global sales goals. You will also be responsible for building and leading a high-performing sales team that is motivated and capable of delivering exceptional results. Key Responsibilities Sales strategy and achievement: Develop and execute sales strategies that align with our company goals for new, existing, and renewal business. Drive sales revenue by meeting and exceeding both personal and team targets. Manage the sales lead process, ensuring effective tracking, distribution, and follow-up in collaboration with the Sales Circle. Oversee the tender process from start to finish, working with various teams to ensure timely, high-quality submissions. Team leadership, management and performance enablement Lead and mentor the Territory Manager (DACH), Business Development Managers, and Account Managers, ensuring everyone works towards common sales goals. Review performance regularly, provide constructive feedback, and create continuous learning and development opportunities. Foster a culture of excellence within the sales team, promoting professionalism and ethics that reflect Synergy Learning’s values. Identify skills gaps and training needs, collaborating with the Senior Management Team (SMT) to optimise team retention and recruitment strategies. Manage team attendance and absence to maximise productivity while supporting the well-being of team members. Conduct performance reviews and regular one-on-one meetings to encourage personal and professional growth. Actively engage with own professional learning, development and performance alignment. Cross-circle collaboration: Work together with the Marketing Circle to utilise market insights, competitor analysis, and customer behaviour to refine our sales strategies. Collaborate with Project Management, Support, and Consultancy Circles to ensure a smooth transition from sales to onboarding and beyond, enhancing workflows and improving customer service. Participate in regular sessions with marketing to boost lead generation efforts and develop creative sales campaigns. Identify opportunities to improve processes within and between Circles, implementing changes to enhance efficiency and productivity. Maintain clear and consistent communication within and between Circles to ensure alignment with the company’s goals and strategies. Reporting and analysis: Provide regular reports on sales metrics, market feedback, and collaboration outcomes to the Head of Customer Experience and Senior Management Team. Analyse sales data to guide strategic decisions and stay ahead of market trends. Stakeholder engagement: Build and maintain strong relationships with key clients and customers, ensuring our sales strategies are responsive to their evolving needs and feedback. Information management and collaboration: Ensure excellence in the accuracy and detail of all sales records in the CRM by setting and managing standards and accounatability across the team. Maintain and update best practice documentation on our Confluence platform to facilitate knowledge sharing and collaboration. Relationships & Reporting Direct reports: Business Development Managers, Account Managers and Territory Manager (DACH). Reports to: Head of Customer Experience. Internal collaboration: Represent the needs and expectations of the Sales Circle across the business, especially with Marketing, Project Management, Support, and Consultancy Circles. External relationships: Engage with key prospects, customers, industry decision-makers, and potential strategic partners. Essential Criteria - You must have: The right to live and work, and residence in the UK or the Republic of Ireland A minimum of 5 years of sales experience, preferably in technology or learning sectors. A minimum of 2 years of sales management experience At least 2 years people management experience A strong track record of achieving sales targets across various business types. Experience in leading teams, collaborating effectively, and making data-driven decisions. A proven track record in encouraging collaboration, innovation, and growth within and across teams. Expert proficiency with CRM software and business application management Proficiency in Google Suite and Microsoft Office, particularly Excel. Valuable Experience - We would love you to have: A degree in Business, Marketing, or a related discipline, or other relevant qualifications Proven experience with Salesforce, Jira and Asana Experience in tender management and the bidding process Multilingual capabilities, with emphasis on DACH region languages. We are looking for someone who is able to show: Strong organisational skills and the ability to juggle multiple tasks. Excellent written and verbal communication skills, with the ability to effectively collaborate with diverse teams. Strong attention to detail and a high level of accuracy. Understanding of lead management practices. Ability to work under pressure and meet tight deadlines. The ability to work independently yet also team-oriented with developed collaboration skills. Proactive problem-solving attitude and ability to think strategically. A hunger for learning and a demonstrable track record of engaging with continuous professional development or experiential learning Ability to work productively in a remote-first environment A willingness to colocate with colleagues in the UK or Ireland for onboarding, training connection and collaboration