We're putting together a talented team to build the #1 training platform for Runners
We help everyday runners become outstanding by providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. To date we have built iOS, Android and Apple watch apps that help people achieve their goals by coaching them through the full journey and syncing to their favourite fitness devices.
We’re growing extremely fast and in November 2023 closed a new $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the 2024 iPhone App of the Year, reflecting the innovation and impact of what we’ve built. We want to grow as fast as we can into the future and are looking for individuals who will help us get there. For more about our background and growth check out our Careers Page !
We’re now looking ahead to the future and the people who want to help us build and scale Runna. Our aim is to reach millions of subscribers in the next 5 years and be the go-to training platform for any runner. Now is a magical time to join, we're still small, and everyone makes a foundational difference.
We're building out the UK Ambassador Team to help drive Runna forward, leveraging exciting Ambassador partnerships to propel us to new heights. Join us and be part of a passionate team dedicated to empowering runners everywhere.
Who we’re looking for
We’re looking for an exceptional, proactive, passionate and driven individual who is ready to roll up their sleeves and help us build an industry-leading ambassador programme.
You’ll play a pivotal role in ensuring we’re continuing to grow and diversify our UK Ambassador Program. You’ll own relationships with top UK Ambassadors as well as supporting associates in the team build out a network of brilliant smaller Ambassadors.
We’re looking for someone with proven experience building strong relationships, who can take a leading role in ensuring our top Ambassadors love working with us and lead on new initiatives.
As an Ambassador Manager, your role will include:
1. Sourcing new UK&I Ambassadors (30%)
* Working closely with Millie (UK Ambassador Lead), Maddie (Ambassador Manager) and Tallulah (Ambassador Associate) to source new Ambassadors across Instagram, YouTube and TikTok.
* Diversify the pool by expanding into new communities across different UK&I locations and growing sub-groups (e.g., beginner runners, trail runners).
* Collaborate with the team to create new outreach campaigns and resources to attract and cater for Ambassadors from underrepresented areas.
1. Structuring and negotiating commercial agreements (30%)
* You’ll be responsible for building the commercial proposals for new ambassadors, ensuring we’re structuring deals that get the balance right between driving strong ROI for the business, and ensuring the ambassadors feel really well compensated for the value they’re driving for the brand too.
* You’ll lead on renewal conversations and negotiations for the ambassadors you manage, evaluating the impact they’ve had across the partnership and how the commercials should look moving forward.
1. Nurturing ambassador relationships (30%):
* Develop and nurture strong, empathetic partnerships with Ambassadors end-to-end. Negotiate partnership agreements, ensuring mutual value.
* Collaborate with Ambassadors to develop engaging content plans, leveraging insights to ensure the content perfectly aligns with their training.
* Drive new initiatives and enhance the Ambassador experience. E.g. collaborating with the team to ideate exciting trips and campaigns, focusing on retention and ensuring Ambassadors continue to love working with Runna.
1. Event & Race Trip Support (10%):
* Assist in planning and executing Ambassador race trips and event activations, including flagship events such as the London Marathon weekend.
* Align content plans with the broader marketing & event strategies to drive incredible cross-channel results.
Where this role could take you:
The UK Ambassador Manager role is a brilliant opportunity to take a leading role in growing our UK Ambassador Program. You'll gain excellent exposure to industry-leading creators, with exciting opportunities to shape strategy, grow the Ambassador Program, and expand into new geographies.
Requirements
If you don’t quite meet all of the below skills, we’d still love to hear from you as we might be able to tweak the role slightly or offer you a position better suited for you. You can apply directly below or contact us if you’re still unsure.
A degree isn’t required for this role, but if you don’t have a degree, we do want to see some experience for this role such as personal projects, internships, or other work experience.
About you:
* You’re a “doer”; not just a “thinker”. You’re hands-on and want to roll up your sleeves / get stuck in (you have a real ‘go get it’ attitude).
* You’re up for a challenge and constantly adapt an try new initiatives.
* You have a strong commercial understanding
* You’re organised, efficient and can execute at pace. You can manage lots of spinning plates and prioritise effectively.
* You care about the small things and have high attention to detail.
* You have excellent written and verbal communication skills.
* You’re a fast learner, see feedback as a gift and constantly think about how you can improve.
* You’re fun, personable and love running!
* You're passionate about the running creator space and already have a few ideas of who could make a great Runna ambassador!
* You’re London-based (or able to work in person 2+ days per week), and you’re happy to travel to Ambassador events.
Interview process
Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages:
1. Kick off! (Please apply now via Workable)
2. Introductory chat with Caitlin, Head of Ambassadors (15-minute video call)
3. Take Home Task (~60 minutes)
4. Virtual interview with Millie, UK Ambassador Lead and Maddie (Ambassador Manager) (45-minute video call)
5. In person final round/ office visit ( ~1hr 30mins) with Caitlin, Josh (COO), Millie as well as wider team chats with Maddie and Tallulah (Ambassador Associate).
Once the process is finished, we promise to let you know our decision as soon as possible.
Benefits
We offer a salary of £35,000-£50,000 (depending on experience), plus equity in the form of Runna stock options.
We'll be growing our package of benefits over time. We currently offer:
* Flexible working (we typically work 2-3 days in our office in Vauxhall)
* Salary reviews every 6 months or whenever we raise more investment
* 25 days of holiday plus bank holidays
* A workplace pension scheme
* A brand new Macbook, a running watch of your choice, and anything else you need to do your best work
* Private health insurance
* Enhanced family care policy (3 months fully paid leave when a new Runna joins the family, fertility support & other benefits)
* An hour slot each week (during work time) to do a Runna workout