Location: Bow, London
Salary: £27,600 per annum plus bonus OTE £30k
Hours: Monday to Friday, 8:00 AM - 5:00 PM, with alternate Saturdays 7:00 AM - 11:00 AM
Position Overview
We are seeking a proactive and detail-oriented Internal Sales Executive to join our dynamic team based in Bow. In this role, you will play a vital part in managing both inbound and outbound sales activities while providing exceptional customer service. You will also assist on the trade counter as needed and ensure that orders are processed accurately and efficiently through to dispatch.
Key Responsibilities
Sales and Customer Support
Handle incoming and outgoing sales calls, providing product information and assistance to customers.
Proactively identify customer needs and suggest suitable products or solutions.
Build and maintain strong customer relationships to drive repeat business.
Order Management
Accurately process customer orders over the phone and via email.
Raise and manage orders, ensuring they are processed through to dispatch in a timely manner.
Price orders and check the availability of items to meet customer expectations.
Trade Counter Support
Assist customers at the trade counter when required, offering advice and solutions.
Attention to Detail
Ensure all orders are priced correctly, stock availability is verified, and customer requirements are met without errors.
Collaboration and Flexibility
Work closely with the warehouse and dispatch teams...