UX Researcher role involves evolving the direction of Citation's software platform Atlas, a Business Services Hub supporting hundreds of thousands of users. The platform streamlines day-to-day activities, putting clients in control of compliance and quality responsibilities. The role requires working closely with the Product team to understand the platform's vision, building upon current research methods, and conducting user testing processes. Key responsibilities include gathering continual feedback, planning and conducting user testing, and modeling insights into formats to enhance understanding of users. The ideal candidate has experience in software research, understands various research methods, and can practice prototyping software tools. They should also be enthusiastic about design and technology, able to operate in a fast-paced business, and understand Agile and Sprint based development.
We are Citation, a service provider delivering valuable HR and Health and Safety services to SMEs across the UK. We create an environment where colleagues can shine, listen, support, and take ownership. We have been delivering services for over 20 years, passionate about service, and on a mission to revolutionise our colleague's and client's experience. Working for Citation offers access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, and more.
We are looking for likeminded individuals who love their job and want the Company to succeed. If our culture sounds like a good fit for you, then send us your details.