Midlands Partnership NHS Foundation Trust
The health and Justice service identifies people who have mental health, learning disability, substance misuse, or other vulnerabilities when they first come into contact with the criminal justice system as suspects, defendants, or offenders.
The service can then support people through the early stages of the criminal system pathway, refer them for appropriate health or social care, or enable them to be diverted away from the criminal justice system into a more appropriate setting, if required.
The service aims to improve overall health outcomes for people and to support people in the reduction of re-offending. It also aims to identify vulnerabilities in people earlier on, which reduces the likelihood that people will reach a crisis-point and helps to ensure the right support can be put in place from the start.
An opportunity has arisen to join our Health and Justice team. The successful candidate will be required to provide full secretarial and administrative support to the service lead and clinical team.
The position will require you to be well-organised, confident, able to work under pressure, and use your own initiative whilst working as part of a team. It is also important to have excellent written and verbal communication skills when dealing with various contacts, both internal and external to the Trust. Typing and minute-taking are required to a good standard and are key elements of the role along with good diary management.
Main duties of the job
The main duties of this role include:
* Provide comprehensive administrative support to the Health and Justice Service
* Collate statistical information and support performance monitoring
* Take minutes of local team meetings and monitor actions
* Provide confidential and efficient word processing service, including the preparation of reports and letters
* Provide support around E-Procurement, i.e., office supplies, clinical supplies, raising purchase orders, and receipting goods
* Demonstrate the Trust's values in everything you do in the work environment
* Open, sort, and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction
* Accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law
* Plan and organise appointments, meetings, clinics, rosters, diaries, and activities to ensure that standards of service appropriate to the area of work are met
* Undertake general office duties as required including filing, photocopying, faxing, scanning, and maintaining stock levels
* Log calls with the Trust's Service Desk for IT issues, building repairs, works, etc.
* Prioritise and manage own workload to meet the needs and requirements of the service demands
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
* Supporting your career development and progression
* Generous maternity, paternity, and adoption leave
* Options for flexible working
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
* Extensive Health and Wellbeing support and resources
* If you work in our community teams, we pay for your time travelling between patients
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
* Salary sacrifice bikes up to £2k
* Free car parking at all trust sites
* Free flu vaccinations every year
* Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Job responsibilities
For full responsibilities please see the attached job description and person specification, in summary:
* Provide comprehensive administrative support to the Health and Justice Service
* Collate statistical information and support performance monitoring
* Take minutes of local team meetings and monitor actions
* Provide confidential and efficient word processing service, including the preparation of reports and letters
* Provide support around E-Procurement, i.e., office supplies, clinical supplies, raising purchase orders, and receipting goods
* Demonstrate the Trust's values in everything you do in the work environment
* Open, sort, and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction
* Accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law
* Plan and organise appointments, meetings, clinics, rosters, diaries, and activities to ensure that standards of service appropriate to the area of work are met
* Undertake general office duties as required including filing, photocopying, faxing, scanning, and maintaining stock levels
* Log calls with the Trust's Service Desk for IT issues, building repairs, works, etc.
* Prioritise and manage own workload to meet the needs and requirements of the service demands
* Provide cover for other administrative staff within the service as required
* Follow policies relevant to own role
* Be guided by Standard Operating Procedures, good practice and established precedents
* Indirect exposure to distressing or emotional circumstances
Person Specification
QUALIFICATIONS & TRAINING
* NVQ 3 in Business Admin, finance, customer care or relevant experience
* Possesses a good standard of general education including English and Maths to GCSE standard
* Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence
* RSA Typewriting
* ECDL
EXPERIENCE
* A good understanding of office procedures
* Working as part of a team
* Previous experience of working within the NHS
* Use of RiO (patient information system)
SKILLS, KNOWLEDGE & ABILITIES
* Good written and verbal communication skills
* Excellent organisational skills
* Work on own initiative and as part of a team
* Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Midlands Partnership NHS Foundation Trust
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