As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence.
At De Beers London, we are committed to guiding individuals on their personal journey of discovery. Harnessing nature’s finest work of art, De Beers London hand selects the rarest natural diamonds, creating distinctive designs, each as unique as its wearer.
The key to success within our brand is an attitude of excellence, passion, and delivering for our clients. We seek motivated, ambitious people who will thrive in an environment that fosters collaboration, inclusivity, and creativity. De Beers London currently has an opening in our Old Bond St store for a Brand Ambassador who is passionate about diamonds, exceptional customer service, and exceeding sales targets. We are on the lookout for a dedicated professional to join our team and uphold our tradition of excellence.
Arabic speaking is desirable.
Sales
* Introduce the Brand to all visitors to the store and explain the history of De Beers to new clients.
* Demonstrate knowledge of the functional and technical elements of the products and diamonds, along with exceptional selling skills necessary to do the job.
Customer Service
* Act as an Ambassador for the Brand at all times, maintaining the level of excellence in customer service, providing prompt, attentive, courteous, and effective service to both internal and external customers.
* Culminate the relationship with clients online and offline to ensure maximum engagement.
Teamwork
* Demonstrate a high level of contribution and collaboration in working with others to make the team successful in achieving targets for store sales.
* Work with team members to share knowledge and experiences for the benefit of the overall sales effort and development of the Brand.
Qualifications
* Results and Detail Oriented: You have a keen eye for detail and a proven track record of achieving results.
* Luxury Industry Experience: Previous professional experience in the luxury industry is a must.
* Energetic Team Player: You thrive in a dynamic team environment and bring energy to every interaction.
* Jewellery Industry Knowledge: Experience in the fine jewellery industry is highly desirable although full product training will be provided.
* Customer Focus: Your customer-centric approach sets you apart.
* Additional Language: Proficiency in an additional language, ideally Arabic, would be a significant advantage.
* Sales Acumen: A track record of successful sales and relationship-building.
* G.I.A. Qualification: While not essential, a G.I.A. qualification would be highly preferred.
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