Role - Freight Operations Team Leader.
Location - Port of Immingham.
Salary - £36,000 per annum (paid 4 weekly)
Application closing date - Friday 21/03/25.
Interviews to be held 26/03/25 - 28/03/25.
Hours 08.00 - 16.00 Monday to Friday with alternate weekends. (176 fixed hour contract. Days off will be Saturday and Sunday one week and Sunday and Monday the week after)
Why work for Stafforce?
Stafforce are UK leading provider within the Ports and Shipping sector, offering excellent training to ensure you can be your best in Ports! We are able to provide part-time or full-time hours working either a flexible worker (pick your shift) or as a permanent employee (working on guaranteed hours contracts) Stafforce Ports has over 20 years of experience supporting local workers to become a wide range of roles within the ports from quayside to crane!
We offer excellent benefits inclusive of:
* Subsidised travel
* Enhanced Holiday entitlement
* Weekly Pay
* Great discounts for well-known brands on our online portal
* 24/7 Medical care through our online portal
* Flexible Working
* Guaranteed Contracts
We are seeking an experienced and motivated freight team leader to oversee a team of 10 freight administrators. This role is pivotal in ensuring the smooth and efficient check in process of cargo, managing customs clearance, liaising with various stakeholders and ensuring compliance with health and safety standards.
Additionally, the freight team leader will be responsible for helping with the investigation of accidents and incidents, controlling PPE allocation, managing the team's roster and ensuring the team is sufficiently staffed. The ideal candidate will be proactive with a strong background in freight operations and safety compliance.
Responsibilities.
To lead, motivate and manage a team of 10 freight administrators to ensure high performance, exceptional customer service and efficient service delivery.
Ensure accurate completion and timely submission of all shipping and customer documentation and oversee the check in process of freight at the terminal is processed with internal processes and customer requirements.
As part of the management team, the team leader will contribute to the Health and Safety and Environmental Management of all freight operations.
Help conduct thorough investigations to determine the cause of accidents or incidents, document findings and provide actionable recommendations for prevention.
Ensure safe entry/ exit to terminal ensuring traffic is kept flowing and reacting to any traffic congestion in the terminal/ wider port. This will require, at times the team leader to become part of the freight team and open booths accordingly to ensure any congestion is kept to a minimum.
Identify training requirements and discuss with operations team and Stafforce to identify opportunities.
Compile reports for operations manager regarding terminal peak hours, average booking in times and staff average hours. Reporting these monthly in operations meetings with the Operations Manager.
Build strong relationships with key stakeholders to ensure an efficient service when dealing with enquiries and queries.
In conjunction with the management team - review and help produce SSOW/RA and safe working practices for duties within the freight operation.
Oversee the allocation, control and maintenance of PPE for the freight team, ensuring that all staff are adequately equipped.
Control and update current employee 4 on 4 off roster to ensure adequate staffing levels, especially when dealing with annual leave, sickness or other absences.
The above list is an example of the duties we will require; however, this is not limited, and you may be asked to perform whatever duties the company require of you within your capabilities and in keeping with your level of responsibility.
Skills, experiences, qualifications and competencies.
· A safety focused individual with a proven track record of managing the safety of a team in a high paced, intense, 24/7 operational environment.
· Excellent organisational and time management skills with the ability manage multiple priorities.
· Articulate and able to use a variety of communication channels.
· Evidence of motivating others, demonstrating energy and enthusiasm.
· Excellent report writing skills.
· Strong IT skills evidenced in an operational environment.
· Preferable experience working with Destin8/ Freightlink platforms.
Ref: R93
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
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