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Sales and Retention Manager - Everlast Gyms, Canterbury
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Client:
Frasers Group
Location:
Job Category:
-
EU work permit required:
Yes
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Job Reference:
10a6dd0139bf
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Company Description
This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting the team in the successful operation of the gym, focusing on driving new member sales, maximising retention, and overall growth of the live member movement through various strategies both inside and outside of the gym.
The Benefits
Elevation offers great company benefits, including:
* 20% discount across all Frasers Group facias
* Eligibility for the Fearless bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners get double salary for the month
* Recognition through Everlast Gyms monthly champions
* Training and development opportunities with recognised, funded qualifications including Level 3 & 5 in management & leadership
* Product training and opportunities to deliver personal and group training sessions
Job Responsibilities
* Represent Everlast Gyms as a fitness ambassador
* Demonstrate and uphold our elevated ways of working
* Lead by example in our FUNDAMENTALS sales process, supporting and training the team to improve confidence and performance
* Drive new member sales and retain existing members to grow the live member movement
* Manage activity planners for the gym, ensuring they are thorough and well executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Increase revenue across membership sales, products, and secondary revenue lines
* Present monthly sales reports to management
* Build relationships with local businesses for partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor to enhance member experience
* Support national initiatives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback to support team development
* Assist with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation
Qualifications
* Passion for health, fitness, and wellness
* Strong leadership qualities
* Effective communication skills adaptable to various audiences
* Positive, solutions-oriented mindset
* Exceptional interpersonal skills and member champion mentality
* Driven, ambitious, and eager to develop role-specific skills
* Flexible working hours, including weekends and bank holidays as needed
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