Operations Specialist (Chinese )
Contract Position
Reading
About the role :
This is a great opportunity to work as Operations Specialist for high profile, well-loved brand within a Leading global provider of Information and Communication Technology services in Reading. We are looking for candidates with strong project management/operation skills and excellent communication skills in both English and Chinese.
Key Responsibilities :
Design and develop a management system centered on service perception to enhance operational compliance /efficiency.
Align the requirements of headquarters (HQ) with regional offices, taking the lead in driving the implementation of relevant policies across representative offices and project teams.
Advocate for continuous optimization of business management processes, system logic, and performance metrics at HQ based on a deep understanding of business requirements.
Identify and communicate risks through internal systems and data analysis, ensuring thorough review and driving timely follow-up actions to mitigate these risks.
Collaborate effectively with relevant departments and teams to ensure the successful completion of assigned tasks and projectsRequired Skills :
Strong experience working in Project Management.
Proficient in MS Office suite: Outlook, MS Word with strong experience/skill in Excel & PowerPoint
Ability to quickly learn and adapt to new environments;
Good skills in communicating with senior stakeholders;
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