Simon Acres Recruitment are looking for a personable, driven, and positive Part-Time Sales Consultant for a well-established, highly successful, and growing Furniture retailer based in Colchester.
In this role you will be the first point of contact for customers face to face or over the telephone, and your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers.
Package:
Salary - £12 Per Hour + Commission + Team Bonus Pro Rata
Working Hours: Part-Time Sales Consultants - 16 - 20 hours a week + Overtime over store opening times of 9am - 5:30pm (Mon-Sat) & 10am - 4pm (Sun)
Job Specification:
1. Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
2. Achieve your performance KPI's
3. Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
4. Handle telesales calls in between the store's footfall
5. Adapt to new technology to help enhance customer experience
6. Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
7. Carry out daily cash handling routines
8. Adhere to data protection policies at all times
9. Change POS and update pricing changes within the store
10. Ensure the store is clean and presentable at all times
The successful candidate will:
1. Have excellent communication and interpersonal skills
2. Have a positive and enthusiastic attitude
3. Be smart and presentable at all times
4. Have the drive to hit KPIs & targets
5. Be able to listen to a customer's needs and match to an appropriate product
6. Have experience of active sales with a proven track record
Required Experience:
1. Minimum of 1 year's retail sales experience
2. Advantage - Furniture sales experience
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.
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