Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. The role: As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and provides the highest level of service to internal and external customers, delivering products against tight deadlines. This role includes assisting in the warehouse and may involve customer-facing tasks within the branch, serving on the trade counter and handling customer communications over the telephone to ensure excellent service and maximize sales opportunities. Please note, this role requires you to have the appropriate driving licence with previous experience as a driver. Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveries Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales Ensuring the housekeeping standards are maintained both on the trade counter and in warehousing You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We’re proud of our reputation for selling quality plumbing and heating products and we’re excited about our future. We give our colleagues the tools they need to be successful, happy and feel rewarded in their careers. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme Complete induction and a company that encourages development Financial education and loans Flexible working options A business striving to create an inclusive environment And more We’re passionate about creating an inclusive workplace that values diversity. Bring your whole self to work regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation. We want you to enrich our culture. We undertake Basic Criminal Record Disclosures for candidates offered employment within our branches that undertake deliveries for British Gas.